Advisor - Business Development and Sales Support

2 weeks ago


Quebec City, Canada Desjardins Full time

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

NV-07

As a sales and business development support advisor, you help serve and maintain business relationships with members and clients. You help sell products and services through multiple distribution channels based on member/client needs and current strategies and practices.

You help build and maintain business relationships with members and clients. You drive results by reviewing complex requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies.

You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures.

You work with clients who have development potential for your sector. You analyze member/client needs and help develop and implement personalized solutions. Interpersonal savvy is therefore essential.

General Information on the Position

Main Responsibilities- Establish an advisory relationship by identifying current and potential needs and supporting client retention- Advise partners, practitioners, members and clients on products, services and solutions and ensure their satisfaction- Analyze and meet technically complex client needs, handle requests and follow up as needed- Collect, compile and analyze data. Prepare reports and recommendations- Stay on top of the latest standards, products and services in your field.

Other working conditions- The work arrangement for the position is hybrid work- Temporary work: scheduled to end on May 10, 2025- Number of jobs available: 1

**Qualifications**:
- Bachelor's degree in a related field- A minimum of one year of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered- For vacant positions available in Quebec, please note that knowledge of French is required

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Drive results, Interpersonal Savvy

Work Location

1150, rue de Claire-Fontaine Québec

Trade Union

DSF-QC-FISA

Unposting Date

2024-03-5

Job Family

Member/client sales and service (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.


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