Public Service and Stacks Maintenance Assistant

2 weeks ago

Vancouver, Canada University of British Columbia Full time

Staff - Union

Job Category

CUPE 2950

Job Profile

CUPE 2950 Salaried - Pub Svc Library Asst 3 (Gr6)

Job Title

Public Service and Stacks Maintenance Assistant

Department

UBC Library | Koerner Library | Program Assistance

Compensation Range

$4,319.00 - $4,540.00 CAD Monthly

Posting End Date

June 28, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Jul 31, 2023

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The Koerner Library provides a dynamic learning environment for students, faculty, staff and visitors to UBC. Koerner Library’s print and electronic collections, services, and technology are designed to facilitate coursework, studying, and research with a focus on the Humanities and Social Sciences. Koerner Library Assistants provide and support programs and services that directly meet the needs of students, faculty and staff within the UBC Library.

The incumbent provides complex public service support at public service points and works with the Stacks Maintenance Assistant Supervisor in Koerner Library, including hiring, training and mentoring Stacks Maintenance student assistants. Performs public service at a senior support staff level including circulation, microform support, equipment maintenance, safety and security functions, directional information, and office support in Koerner Library. Assists with special projects as required. Provides support to the Public Service Supervisor as needed.

Organizational Status

Works independently under the direction of the Manager, Koerner Library and the general supervision of the Public Service Supervisor in Koerner Library. Works cooperatively with Koerner Library Assistants and Librarians and may receive work assignments from other library specialists or librarians in the branch. Consults with other staff as necessary. Works in tandem and cooperatively with an accompanying Library Assistant to coordinate and supervise the work of evening junior Library Assistants and Library Student Assistants and to ensure building, user, and collection safety and security. Interacts with librarians and staff within the branch as well as other staff, students, faculty, suppliers, and external stakeholders. Oversees and assists in training junior Koerner Library staff. Works directly with the public.

Work Performed
- Oversees and maintains the daily operation of the Sorting/Book Bin and Stacks Areas of Koerner Library with the Assistant Supervisor Stack Maintenance. Determines, coordinates, and evaluates the unit workflow including delegating duties within the unit.
- Assists with determining staffing requirements and performance criteria for staff and student assistants working with stacks maintenance in Koerner Library.
- Assists with interviews and hiring. Co-trains, schedules, monitors, and evaluates the performance of Student Assistants, resolving performance problems and reporting continuing issues to the Manager, Koerner Library.
- Examines, evaluates and processes worn and damaged library materials. Identifies and selects worn materials for rebinding and determines appropriate treatment. Performs item maintenance when possible or refers unrecoverable materials to the Humanities and Social Sciences Librarian for reordering, withdrawal or shipment to the bindery. Arranges bindery shipments including preparing bindery slips and updating location information online to indicate material's unavailability. Maintains bindery processing statistics. Checks books returned from the bindery for errors.
- Processes new and Great Reads books.
- Assists staff and patrons with queries for recently returned or missing materials not yet available in the public areas of the library. Directs staff and patrons to various locations with the UBC Library System and services by finding the items information/location in Voyager.
- Works in Sorting/Book Bin discharging, sorting and getting items ready for shelving. Re-barcodes and re-places spine labels when needed.
- Organizes and maintains the damaged materials collection. Retrieves and circulates damaged books. Traces missing materials from the damaged materials collection.
- Approves student hours in WorkDay.
- Provides administrative support by compiling and reviewing statistics on Collection Maintenance, or project workflows and staffing. Compiles and publishes statistical summaries and comparisons for budget and collection maintenance purposes. Creates work forms/schedules using spread sheet programs.
- Advises Koerner staff on collection maintenance policies and procedures.
- Works at the circulation desk performing full

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