Agile Business Analyst

5 days ago


Remote, Canada Tri-global Full time

**AGILE BUSINESS ANALYST (API MANAGEMENT PLATFORM)**

**Requisition #**: R24-3002

**Location**: Remote (within Canada)

**Engagement Type**: Contract

**Number of Resources required**:1

**Rate (CAD)**:Up to $105 per hour / Commensurate with related experience and market competitiveness

**Term**: 12 months (2024-04-01 to 2025-03-31) with two additional 12-month extensions available (up to 36-month contract)

**Hours per week**:35.00

**Security Screening**:Standard (Criminal Record Check)

**Submit to Tri-global**: March 11, 2024 (on or before 2:00 PM Mountain Time)

**Closing Date**:March 12, 2024 (10:00 AM Mountain Time)
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- Tri-global Solutions Group Inc. is seeking one (1) Agile Business Analyst (API Management Platform) to join our talented Service Delivery team at Ministry of Citizens' Services within Government of BC to support BC Government API Management Platform.

Please review the project overview and requirements below. If you meet the requirements and are interested in submitting for this role, please reply to this job posting.

If you know other consultants who may be interested in this opportunity kindly share this job posting.

Thank you.

Tri-global Solutions Group Inc.
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- **PROJECT OVERVIEW**

Drive adoption and further improvements of the API Management Platform for the BC Public Service.

Our API gateway has an easy-to-use interface for quick onboarding and a streamlined API management experience. The gateway is also considered a BC Government common component - a re-usable building block standardized to consistently perform a specific function. This means that when you use our BC Government API gateway you are aligned with BC Government policies and best practices.

**DESCRIPTION OF SERVICES**

The BC Data Service Division (BCDS) enables and accelerates a strong and coordinated data ecosystem so that government can best meet the needs of those it serves. Working closely with partners and clients, we ensure data is used in ways that support better government, advance equity, and uphold Indigenous Peoples rights. We provide trusted technical and strategic guidance, ensure government investments in data and systems are aligned and efficient, and increase the data capacity and capabilities across the public service.
- service design for the entire user journey
- user experience and design improvements for user interfaces
- continuous client engagement enabling successful co-development of projects
- elicitation and documentation of client requirements
- development of internal processes for scalable client delivery
- attracting and onboarding new clients
- creation of training resources and user guides
- working closely with developers to ensure new features meet user needs
- Agile coaching and delivery expertise
- completion of documentation to ensure BC Public Service policies and procedures are met in the delivery of a digital service

Working within this phase of the project, and reporting to the person designated by the Province Project Authority within Data Systems and Services, the Consultant will provide services that include the following:

- acting as the Business Analyst for the API Program Services (APS) product team, a team of 6-8 people developing and delivering the above using Agile methodology,
- building and maintaining client relationships,
- working with clients to understand requirements and opportunities for new features and service improvements,
- working collaboratively with the Senior Product Manager, UX resource, and developers to understand and communicate user needs, and inform design and development,
- performing all aspects of business analysis, ensuring that the digital solution meets user and business needs.

**CONSULTANT QUALIFICATIONS / REQUIREMENTS**

The Consultant is required to have no less than the following skills and experience:
Education

Either:

- Undergraduate (Bachelor’s) Degree or higher in a business, design or technology discipline or a related field, and a minimum of 2 years of experience gained working in a business analysis capacity,

or
- Diploma in a design or technology discipline or a related field, and 3 or years more of experience gained working in a business analysis capacity.

Experience
- Business analysis experience on technical products. Preference given for products including or related to API gateway technology.
- Experience with business analysis activities for a new product or service, including writing training, educational and/or marketing materials to help onboard new clients and increase uptake of a new product or service.
- Experience working collaboratively with developers and UX/UI designers to understand and communicate user needs.
- Experience working in an Agile software development environment, as part of a multi-disciplinary team iteratively creating and improving digital product


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