Receptionist/office Assistant

1 week ago

Victoria, Canada James Bay Community Project Full time

**JOB DESCRIPTION December 2023**

**JOB TITLE: Receptionist/Office Assistant - Part-Time, Until the Return of the Incumbent.**

**Union**:BCGEU - Health Services & Support - Community Subsector

**Classification Grid**:15(Wage - Step 1 - $25.27 to Step 4 - $27.86)

**Benchmark Title**:Administrative Support 3 **Benchmark Number**:80103

**Hours**:Part-Time8.00 a.m. - 12 noon, Monday through Friday

**Reports to**: Executive Director

**Job Summary**:Provides reception, clerical and office support for the James Bay Community Project.

**Typical Job Duties**:

- Reception:

- Receive visitors, volunteers and participants, directing to appropriate area, program or staff
- Provide information on JBCP programs and other community resources in Greater Victoria
- Sort incoming mail and deliveries for JBCP and tenants; process outgoing mail and deliver to mailbox.
- Program Support:

- Register participants for programs and activities
- Data entry and other administrative support for programs as required
- Assist with volunteer income tax program
- Receive, record and submit program monies
- Assist with JBCP food security programs
- Provide database entry support for programs as required
- Orientation of new staff to office procedures and equipment
- Minute taking when required.
- General Office Support:

- Maintain notice boards and information displays
- Receive and record donations
- Design posters, registration forms and media ads according to specified format
- Purchase office equipment and supplies
- Ensure appropriate security procedures are followed in the storage and handling of confidential material
- Maintain orderly and secure workspace and reception areas
- Report unsafe or faulty equipment or building safety/security issues
- Maintain opening procedures for the building
- Kitchen food safety procedures, including cleaning and sanitizing of equipment and dishes.
- Perform other related duties as required, as directed by the Executive Director.

**Qualifications**:
Education and Experience
- Grade 12 equivalent, supplemented by relevant courses in office procedures
- Must have accurate typing skills, minimum of 50wpm
- Previous reception experience essential
- Previous experience in social services setting desirable
- An equivalent combination of education, training and experience may be considered.

Knowledge, Skills and Abilities
- Punctual, reliable, flexible and adaptable
- Ability to communicate and engage effectively with diverse clientele, staff, visitors and volunteers in a culturally sensitive, respectful and patient manner is essential
- High level of confidentiality and diplomacy required
- Ability to multi-task is essential
- Ability to organize and prioritize own workload is essential
- Ability to work cooperatively as a team member is essential
- Ability to problem-solve and/or redirect issues as appropriate is required
- Excellent oral and written communication skills
- Knowledge of standard office procedures and techniques
- Knowledge of resources, agencies and programs in the community of James Bay and Greater Victoria desirable
- Computer literacy, specifically word processing, desk top publishing and database use.

**Job Types**: Part-time, Permanent

**Salary**: From $25.27 per hour

Expected hours: 20 per week

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 4 hour shift
- Monday to Friday
- Morning shift
- No weekends

Ability to commute/relocate:

- Victoria, BC V8V 1S5: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 3 years (required)
- Administrative experience: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Location: In person

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