Property Manager

2 months ago

Nanaimo, Canada The Salvation Army Full time

The Property Manager I role collaborates with the Executive Director, on the safety, security and appearance of properties of the Ministry Unit/Facility.

This position ensures that services are provided in alignment with the TSA’s Vision, Mission, Values and Strategic Directives using strength-based approach that promotes excellence in service delivery in an effort to maximize quality and efficiency of all operations. The incumbent is considered a contributing member of the Management Team and plays a key role in promoting a positive, vibrant and healthy workplace.

**Reporting**:

- Reports directly to the Executive Director
- Direct reports: manages a facility team, which may include custodians, maintenance workers, security personnel.

**Hours**:

- 40 per week

**KEY RESPONSIBILITIES**:
**General Management**:

- Serves as a point of contact with DHQ/THQ Properties Department
- Serves as point of contact for all related properties.
- Assists the Executive Director with the planning and development of long-range programs for capital equipment replacement and capital projects.
- Builds and maintains master schedules for the Ministry Unit/Facility, including facility usage and outside bookings if applicable.
- Serves as point of contact for community partnerships (external rental properties, providing general information regarding rentals of facility space)
- Acts as the liaison between internal and external users of the facility: communicates event set ups, special requests, schedule changes and facility interruptions.
- Participates in internal and external committees as appropriate.
- Creates and maintains booking system, ensuring accuracy to avoid conflict situations.
- Participates in development of budget for the facilities to address maintenance needs.
- Identifies and recommends actions that will improve the functioning of the department/service and ensures implementation of approved actions.
- Participates in resolving complaints from participants, staff & vendors, using established processes.
- Oversees all IT functions such as: equipment, contact with IT vendors, key cards etc.
- Oversees all Security functions such as: Security Company, fire equipment, cameras, keys.
- Sources and maintains a list of qualified contractors for trades support.
- Develops and monitors emergency procedures and ensures that all staff are aware of procedures and are trained; participates in periodic fire drills.
- Serves a member of the Leadership Team and Workplace Health and Safety Committee.

**Maintenance**:

- Coordinates ongoing maintenance and inspections to comply with all relevant laws, codes, and organizational policies. (Completes hand-on maintenance and repairs as practical.)
- Establishes and maintains routines for staff that follow Workplace Health and Safety requirements.
- Ensures that necessary steps are taken to maintain property is in a functional state.
- Ensures all policies and procedures related to the maintenance program meet federal and provincial standards and promote safe work practices.
- Establishes schedules to monitor routine testing of safety and mechanical services (fire and electrical systems, etc.)
- Oversees IT systems and supports minor troubleshooting on site.
- Develops and implements operational plans for maintenance, including benchmarks for services and preventative scheduling for the structures, mechanical plants, vehicles, telephone systems, security systems, etc.
- Organizes and maintains a Preventative Maintenance Program for equipment across all departments.
- Coordinates facilities upkeep including cleaning and maintenance, and arranging for any repairs.
- Accompanies all external agencies on tours and regular inspections of the physical plant (Health inspectors, Provincial Fire Commission inspectors, Workplace Health and Safety inspectors, Provincial Labour inspectors, etc.).
- Completes recommendations made by the inspectors in a timely manner.
- Ensures all snow removal functions are carried out as required.
- Responds to routine enquiries/user requests while providing general information regarding rentals of facility space.
- Explains processes, timelines and forms required for facility booking
- Records information on any complaints, responding to those of a minor nature and forwards others to the Executive Director for resolution.
- Works with Senior Management Team to establish and maintain routines for staff that follow Infection Control and Workplace Health and Safety requirements in all facilities.
- Ensures that equipment is maintained, and plans are made for replacement as needed.
- Ensures adequate supplies are purchased for the department.

**Materials Management**:

- Responsible for purchasing all equipment and supplies except for office supplies, in consultation with the Executive Director.
- Follows-up on any product or equipment complaints.
- Oversees the annual physical inventory count.
- Recommends disposal of used and obsolete equipment as per e

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