On-call Relief Manager

4 weeks ago

Nanaimo, Canada Pacific Cove Properties Full time

**Job Title: Relief Manager**
**Primary Location: Nanaimo, Vancouver Island, BC**
**Job Status: 32 Consecutive Hours + Stat Holidays, Permanent**

Pacific Cove Properties is a BC-owned and operated property management and development company providing rental accommodations to almost 3000 families and individuals in communities throughout British Columbia, including Metro Vancouver, the Fraser Valley, Vancouver Island, and the Okanagan.

What You'll Do:

- Providing 32 consecutive hours every week + stat holidays of relief support to the

Resident Manager.
- Dealing with minor emergencies while acting as the relief manager.
- Building positive tenant relations and communications.
- Showing suites to prospective tenants as requested by the Resident Manager and/or

Property Manager.
- Adhering to a 30-minute response time policy for inquiries from tenants, prospective

tenants and management.
- Light cleaning (shoveling and salting as required in the winter) as requested by the

Resident Manager and/or Property Manager.
- Ensuring excellent coordination for scheduled move-in and move-out's when there is

tenant turnover.
- Other reasonable duties as assigned.

Qualifications:

- Excellent organization and time management skills.
- Excellent communication and customer service skills.
- Strong follow-up times.
- Exercising tact, diplomacy, and confidentiality at all times.
- Excellent problem-solving skills, and ability to think proactively.
- Positive and friendly attitude with staff and residents.

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