Sales Development Representative

2 weeks ago

Ottawa, Canada Trellis Full time

Are you an aspiring sales superstar that is looking to build a strong career in sales? If so, Trellis is the right place for you. Trellis’ eCommerce Merchandising platform uses rich shopper data to drive profitable growth for brands selling on online marketplaces like Amazon, Walmart, Wayfair, etc. We use the latest advances in Artificial Intelligence, Machine Learning, Generative AI and Digital Automation to enable brands to react in real-time to changes happening in the marketplace.

At Trellis, we know that the key to growth is a high-performing sales team. That’s why we’re seeking a qualified sales development representative (SDR) to find and screen potential customers who could benefit from our products and services. As the first line of communication with a prospect, the ideal SDR has a strong understanding of the sales process and excels at researching leads, starting new relationships, and setting up sales closers for success. The SDR should be a quick learner who has strong communication skills and an ability to showcase our offerings in a compelling way. Every potential customer is an opportunity for boosting top-line revenue growth, customer acquisition levels, and profitability.

**Objectives of this role**
- Represent the company’s products and services, using comprehensive knowledge as well as consumer research to explain how our solutions meet customer needs
- Generate leads and build relationships by nurturing warm prospects and finding potential new sales opportunities
- Manage and maintain a pipeline of interested prospects and engage sales executives in next steps
- Identify best practices for refining the company’s lead-generation playbook

**Responsibilities**
- Identify the needs of prospects, and suggest appropriate products or services
- Build long-term, trusting relationships with prospects to qualify leads as sales opportunities
- Proactively seek new business opportunities in the market
- Set up meetings or calls between (prospective) customers and sales executives
- Report to Sales Director with weekly, monthly, and quarterly results

**Required skills and qualifications**
- One or more years of experience in sales, with a track record of exceeding lead targets
- Proven, creative problem-solving approach and strong analytical skills
- Strong desire and ability to move up within a sales organization

**Preferred skills and qualifications**
- Bachelor’s degree (or equivalent) or at two years of relevant work experience
- Experience as a sales development representative, with a track record of achieving sales quotas
- Proficiency with Salesforce, Hubspot or other CRM software

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