Terminal Manager

2 days ago


Smiths Falls, Canada QRC Logistics Full time

**Who we are**

QRC Logistics is a proudly owned family transportation business based out of the Greater Toronto Area that started out as a small courier company doing rush pickups and deliveries using cars and vans all around the GTA. As our customer’s requirements evolved, so did the company. Since then, QRC has grown and expanded across Ontario. Most recently we are very proud to announce our newest location in Smiths Falls, Ontario

At QRC Logistics, we pride ourselves on provided the following services at the best customer satisfaction:

- Cartage division with 5-ton trucks all with tailgates to handle LTL
- Trailer division to handle FL freight
- Overnight division for less time sensitive deliveries
- Rush division for time critical deliveries
- Warehouse storage and full pick and pack operation
- Network of terminals across the country in every major center
- QRC specializes in Retail deliveries

You can rely on us to be a one stop shop for all your logístical needs. We offer the unique opportunity to have online web access for all customers to view and track inventory in real time by using state of the art software systems for both warehousing and transportation management.

Being innovative, flexible, accountable and responsive are all core values each team member embraces at QRC Logistics. We are always looking to add out of the box, creative thinkers to join our ever-growing company.

**_With the start of our new location in Smiths Falls, QRC Logistics is looking for a Terminal Manager to head our operation. _**

**_The Terminal Manager will be responsible for developing, managing, monitoring and overseeing all aspects of the terminal's operation within QRC’s mission statement. A high regard for customer service levels, safety and employee engagement are key to contributing to the profitability of QRC Logistics._**

**Job Title**: Terminal Manager

**Reports to**: Vice President

**Job Type: Full Time - Salary Basis**

**Job Specifications**:

- Plan, implement and oversee the work of staff members to ensure efficiency and compliance with organizational requirements and company procedures. (Current, new and future state)
- Monitor and direct all dispatching activities, including tracking, routing and dispatching transportation vehicles. Have process, accountability and structure in place
- Initiate and direct investigations to resolve shipper or customer complaints and verify their authenticity and accuracy. Realign process where needed
- Collaborate with staff members and fellow managers to create, modify and implement goals, procedures, policies and objectives when the opportunity presents itself.
- Develop strategic performance metrics and targets that are consistent with company goals
- Provide metrics to senior management daily to maintain highest level of performance
- Coordinate activities by scheduling work assignments, setting priorities, and delegating work accordingly
- Analyze departmental operation and identify areas requiring improvement and provide solutions.
- Quickly and practically solves problems, self or through team by identifying trends solving root cause, taking or identifying actions or escalating as appropriate for resolution
- Empower and lead team to meet organizational objectives and identify key team performers so they are utilized for the right job
- Seek opportunities to improve existing routines or processes by having a positive attitude towards change. Develop or support continuous improvement
- Manage budget and workforce productivity
- Any other task/duties as assigned or required

**Competencies**:

- Basic understanding of Warehouse Management Systems and Transportation Management Systems
- Must be forklift certified from an accredited source or have 2 years experience operating a dock stocker, counter balance and walkie
- Strong computer skills including Office Suite and Excel
- Strong verbal and written communication skills
- Sound judgment and good decision making and problem solving skills particularly under pressure
- Creative and innovative
- Strong leadership skills
- Basic experience with managing performance
- Strategic thinker
- Client/Customer focused is critical
- Strong Attention to Detail
- Experience in warehousing and transportation

**Work Conditions**
- Flexible hours, including nights, weekends, and holidays may be required
- Daily interaction with employees, management, and customers
- Daily operation of desktop computer and peripherals
- Warehouse environment (temperature fluctuations, noise level, and multitasking)
- Ability to lift up to 50lbs and standing for long periods of time

**_Standards of performance: _**
- Demonstrates value and respect for all employees, managers and customers
- Performs effectively as a team player
- High energy and enthusiasm
- Understand and support the company’s Mission, Vision and Values
- Safety oriented and minded at all times

**_Education: _**

Minimum High School Diploma. Post-Secondary Educa


  • Terminal Manager

    7 months ago


    Smiths Falls, Canada QRC Logistics Full time

    **Who we are** QRC Logistics is a proudly owned family transportation business based out of the Greater Toronto Area that started out as a small courier company doing rush pickups and deliveries using cars and vans all around the GTA. As our customer’s requirements evolved, so did the company. Since then, QRC has grown and expanded across Ontario. Most...

  • Warehouse Team Leader

    4 months ago


    Smiths Falls, Canada QRC Logistics Full time

    QRC Logistics is a proudly owned family transportation business based out of the Greater Toronto Area that started out as a small courier company doing rush pickups and deliveries using cars and vans all around the GTA. As our customer’s requirements evolved, so did the company. Since then, QRC has grown and expanded across Ontario. At QRC Logistics, we...

  • Warehouse Team Leader

    19 hours ago


    Smiths Falls, Canada QRC Logistics Full time

    **Who we are** QRC Logistics is a proudly owned family transportation business based out of the Greater Toronto Area that started out as a small courier company doing rush pickups and deliveries using cars and vans all around the GTA. As our customer’s requirements evolved, so did the company. Since then, QRC has grown and expanded across Ontario. Most...

  • General Labourer

    7 months ago


    Smiths Falls, Canada QRC Logistics Full time

    _**Who we are**_ QRC Logistics is a proudly owned family transportation business based out of the Greater Toronto Area that started out as a small courier company doing rush pickups and deliveries using cars and vans all around the GTA. As our customer’s requirements evolved, so did the company. Since then, QRC has grown and expanded across Ontario. Most...


  • Smiths Falls, Canada Axsera Inc. Full time

    **About us** Axsera is a dedicated and experienced team of telecommunications industry professionals. We’ve been supporting clients with wireless technology, wireless engineering, and telecom installation services for 20 years, and as a team our staff has hundreds of years of telecommunications experience. We are committed to making your wireless network...

  • Dz Truck Driver

    7 months ago


    Smiths Falls, Canada QRC Logistics Full time

    QRC Logistics is currently looking to add to our dynamic team of company drivers! We are looking for experienced **DZ Driver's **who are keen to provide outstanding customer service. This is a part-time position, Monday thru Friday with some weekend deliveries during peak season. **Job Title**: DZ Truck Driver **Reports to**: Terminal Manager **Job Type:...

  • Dz Truck Driver

    7 months ago


    Smiths Falls, Canada QRC Logistics Full time

    QRC Logistics is currently looking to add to our dynamic team of company drivers! We are looking for experienced **DZ Driver's **who are keen to provide outstanding customer service. This is a part-time position, Monday thru Friday with some weekend deliveries during peak season. **Job Title**: DZ Truck Driver **Reports to**: Terminal Manager **Job Type:...


  • Smiths Falls, Canada Family & Children's Services of Lanark, Leeds & Grenville Full time

    The volunteer & community initiatives coordinator is responsible for the delivery of volunteer coordination services in alignment with the FCSLLG’s vision, mission, values and overall strategic objectives. **Functional Duties** Understand and act in accordance with all corporation policies, procedures, programs, practices, guidelines, and work routines...


  • Niagara Falls, Canada Marineland of Canada Inc Full time

    **Job Purpose**: The Human Resources Manager is responsible for all aspects of recruiting including interviewing, reference checks and on-boarding, will ensure all HR related policies and procedures are current with federal and provincial legislation and will act as liaison with the WSIB. The Human Resources Manager is responsible for accurately issuing pay...


  • Pine Falls, Canada Subway Full time

    NA NA A SUBWAY® Manager performs and directs overall restaurant management. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security. Recruits staff and oversees training program. Responsible for inventory and money control systems - may establish...

  • Guest Services Manager

    4 months ago


    Fenelon Falls, Canada Eganridge Resort, Country Club & Spa Full time

    The Guest Services Manager at Eganridge is responsible for overseeing all customer touchpoints for the Hotel. Responsibilities include: - Training all new Guest Service Agents and Housekeepers in their position requirements. - Responsible for establishing standards and procedures for the work of the staff of the Guest Services Department and Housekeeping. -...


  • Sturgeon Falls, Canada A&W Restaurants Full time

    Join a dynamic and fun leadership team at A&W and take your career to new heights! At A&W, we pride ourselves on creating a respectful and supportive work environment where everyone's contributions are valued and celebrated. We’re seeking an enthusiastic and experienced leader who shares our passion for A&W and is excited to guide a diverse team in our...


  • Niagara Falls, Canada Walmart Canada Full time

    **Position Summary... **:To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment....


  • Niagara Falls, Ontario, Canada United Services Group Full time

    About United Services GroupWe are a reputable Canadian facility maintenance company, providing diverse services to large retail and commercial businesses nationwide.Salary & BenefitsOur competitive compensation package includes a salary of approximately $85,000 per year, along with comprehensive health, dental, and vision benefits. After one year of service,...

  • Maintenance Manager

    7 months ago


    Niagara Falls, Canada Marriott on the Falls Full time

    **Summary of Responsibilities**: Reporting to the Director of Engineering responsibilities include but not limited to: - Overseeing the current renovations and Capital projects for the entire Hotel within the timeline established by working with outside consultants and designers. - Assisting in the development of the annually Capital budgets. - Providing...


  • Niagara Falls, Canada Willoughby Manor Retirement Residence Full time

    Are you an individual that has a passion for making a difference? At Willoughby Manor Retirement Residence, we are passionate about providing compassionate care for families' loved ones, where the residents of our home come before anything else. Our values follow a ‘People’ focused philosophy, Participation ~ Excellence ~ Openness ~ Performance ~...


  • Niagara Falls, Canada United Services Group Full time

    p>About UsWe are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.Department Purpose/ FunctionThe purpose of the Customer Experience & Retention...

  • Maintenance Manager

    7 months ago


    Niagara Falls, Canada Marriott on the Falls Full time

    Located on the brink of one of the world’s greatest natural wonders, the Niagara Falls Marriott on the Falls is a 404 guestroom full service hotel, minutes away from area attractions, world-class wineries, golf and casinos. The Niagara Falls Marriott on the Falls also offers sumptuous dining options at its on-site Milestones Fallsview Restaurant along with...

  • Courier Driver

    7 months ago


    Grand Falls, Canada Armour Transportation Systems Full time

    We have an opening for a Courier Driver in our **Grand Falls, New Brunswick** Terminal Full-Time: Monday to Friday Day Shifts (7am start to finish) **What we are offering you**: - Competitive wages with Safety bonuses - Loyalty rewards and regular rate increases - A steady working environment with year-round work, Evenings & Weekends off - Opportunities...


  • Niagara Falls, Canada Walker Industries Holdings Ltd. Full time

    **About Walker** Walker Industries, a fifth-generation, family-owned company founded in 1887, operates from its base in the Niagara Region with facilities across Canada and the United States. We employ more than 1,200 people in environmental waste management and recovery, renewable energy, paving and construction, aggregates, and emulsions...