Business Systems Analyst

6 months ago

Waterloo, Canada Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

**Working Arrangement**

Hybrid

Do you have a passion for analyzing needs, solving problems, and creating quality solutions? Are you looking for opportunities at work that challenge you and help you make a difference? Are you interested in working in an innovative, flexible, and supportive environment?

As a Business Systems Analyst, you will communicate, coordinate, and collaborate with other teams to understand business needs\goals, design solutions in accordance with standard processes, assess impacts to downstream or peripheral systems, and carry out the solution delivery. We will provide you with support from a dynamic agile team that prides itself in getting things done together.

**Responsibilities**:
In this position, you will be accountable for the following:

- Conducting meetings, reviewing documentation, connecting with multiple collaborators across the organization to understand objectives and clarify the needs or impacts to our systems.
- Drafting high-level designs that guide the generation of technical stories and estimation of delivery timing.
- Breakdown of designs into technical user stories and supplementary documentation that help direct engineering solutions and test automations meet the success criteria you've defined through your needs\impact analysis.
- Organizing and coordinating delivery of stories and other engineering tasks in a manner which supports incremental delivery.
- Collaborating with product, other analysts, engineers, architects, and other team members to collect and create artifacts (i.e., stories, test results, approvals, etc.) required for an accurate, timely, and reliable implementation.
- Coordinate ongoing service, maintenance/ post implementation.
- Prioritizing tasks for multiple concurrent initiatives for yourself and others.
- Performing functional testing to identify and retest defects to ensure successful completion.
- Working with team members to analyze and identify root cause of system defects.
- Finding opportunities for optimizing system effectiveness, as well as refining and adapting our agile processes to deliver changes more efficiently.
- Building and maintaining an organized repository of system documentation.

**Qualifications**:

- Post-secondary education (preferably Computer Science) or equivalent work experience.
- 4+ years consistent record as a Business Systems Analyst, or as a Software

Engineer with prior similar accountabilities
- Mainframe / Open Systems (JavaScript) background
- Experience with: Cobol, DB2, CICS, VSAM, JCL, SAS, Endevor and Control-M
- Experience working in an Agile framework.
- A meticulous mentality with deep technical, analytical, conceptual, diagnostic, and problem-solving skills.
- Solid written and verbal communication, interpersonal and facilitation skills.
- Good Analytical Skills, copes with complex situations through deliberate analysis and planning.
- Ability to negotiate effectively when clarifying needs vs. wants/likes to balance business direction/requirements with cost of development and risk.
- Strong planning and organizational skills to self-manage and assist in running delivery schedules for multiple parallel initiatives.
- Desire to mentor others in terms of analysis, collaboration, and organization, most specifically using tools such as JIRA and Confluence.
- Confirmed experience learning new business processes, technologies, and tools at a rapid pace.
- Ability to use analytical and decision-making skills to offer options and resolve problems in a variety of contexts.

**What can we offer you?**
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance. Professional development and leadership opportunities.

**Our commitment to you**
- Values-first culture
We lead with our Values every day and bring them to life together.
- Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
We build a business that benefits all customers and has a positive social and environmental impact.

**About Manulife and John Hancock**

Manulife Financia

  • Business & Systems Analyst

    2 weeks ago

    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Business Systems Analyst

    3 weeks ago

    Waterloo, Canada University of Waterloo Full time

    Overview: **Term: 9 months** The Business Systems Analyst (Analyst) provides functional business analysis and project leadership in systems development related to student information systems and integrations of the University, while supporting major, more complex business processes. There are several critical aspects of support including provision of...

  • Business Systems Analyst

    9 months ago

    Waterloo, Canada University of Waterloo Full time

    Overview: The Business Systems Analyst (Analyst) provides functional business analysis and project leadership in systems development related to student information systems and integrations of the University, while supporting major, more complex business processes. There are several critical aspects of support including provision of accurate and timely data...

  • Business Systems Analyst

    7 months ago

    Waterloo, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Business Systems Analyst

    6 months ago

    Waterloo, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Business Systems Analyst

    3 months ago

    Waterloo, Canada Manulife Full time

    Do you have a passion for analyzing needs, solving problems, and creating quality solutions? Are you looking for opportunities at work that challenge you and help you make a difference? Are you interested in working in an innovative, flexible, and supportive environment? As a **Business Systems Analyst, **you will communicate, coordinate, and collaborate...

  • Business Systems Analyst

    7 months ago

    Waterloo, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Principal Business Systems Analyst

    1 day ago

    Waterloo, Canada Open Text Corporation Full time

    **Req id**:30371- Waterloo, ON, CA - Richmond Hill, ON, CA - Mississauga, ON, CA**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.**The...

  • Principal Business Systems Analyst

    1 day ago

    Waterloo, Canada opentext Full time

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity** - OpenText Business Networks is a major provider of services to the...

  • Business Analyst Consultant

    7 months ago

    Waterloo, Canada Equitable CA Full time

    At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable...

  • Lead Business Systems Analyst

    2 days ago

    Waterloo, Canada opentext Full time

    **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The Opportunity**: The Technical Lead, Variable Compensation will oversee the technical...

  • Lead Systems Analyst

    7 months ago

    Waterloo, Canada Open Text Corporation Full time

    **Lead Systems Analyst - HR systems**: - Req id: 38337- Waterloo, ON, CA Richmond Hill, ON, CA Mississauga, ON, CA**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise...

  • Lead Systems Analyst

    6 months ago

    Waterloo, Canada Open Text Corporation Full time

    **Lead Systems Analyst - HR systems**: - Req id: 36618- Waterloo, ON, CA Richmond Hill, ON, CA Mississauga, ON, CA**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise...

  • Business Analyst

    7 months ago

    Waterloo, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Lead Business System Analyst, Enterprise Platforms

    6 months ago

    Waterloo, Canada Equitable Life of Canada Full time

    Lead Business System Analyst, Enterprise Platforms Waterloo, ON, Canada Req #2347 Friday, July 5, 2024 At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key...

  • Business Systems Analyst, Group Benefits

    7 months ago

    Waterloo, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Business Systems Analyst, Operations

    7 months ago

    Waterloo, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Business Systems Analyst

    3 weeks ago

    Waterloo, Ontario, Canada University of Waterloo Full time

    Overview of the RoleWe are seeking an experienced Business Systems Analyst to join our team at the University of Waterloo. This is a full-time position with a competitive salary range of $69,331 - $94,371.Job DescriptionThe successful candidate will provide functional business analysis and project leadership in systems development related to student...

  • Student, Associate Business

    4 months ago

    Waterloo, Canada Sun Life Full time

    Our student and new graduate programs offer a chance to explore Sun Life from the inside. You’ll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way. As a Student, Associate Business & Systems Analyst, you will work in a customer-centric...

  • Business Analyst

    1 day ago

    Waterloo, Canada Ontario Mutual Full time

    With over 145 years of property & casualty insurance experience, Heartland Farm Mutual strives to be the Best Farm Mutual. Heartland offers automobile, property, and farm insurance to more than 50,000 people in Ontario and Nova Scotia. We are courageous. Our team is talented and dedicated, challenging the norm, and striving to be better every day. People...