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Billing Clerk

1 month ago


Edmonton, Canada Peace Hills Insurance Full time

**Primary Duties and Responsibilities**
- Timely processing of accounts receivable, including verification and posting of payments, and refunds and ensuring they are recorded correctly in computer based system
- Answer phone calls from customers, brokers and other departments to address a variety of billing matters
- Resolve issues and answer questions from internal and external customers
- Liaise with Underwriters and other groups across the organization regarding any billing transactions
- Perform reconciliations as required
- Resolve issues and answer questions from internal and external customers
- Maintain abeyances and ensure timely and effective follow-ups
- Deliver exceptional customer service in upholding our service standards and our commitment to continuous improvement
- Other duties required
- **Required Qualifications**

High school diploma is required, relevant post-secondary education is an asset
- Previous experience in Accounts Receivable, working with computer-based systems
- Demonstrated ability to provide exceptional customer service
- Effective problem-solving skills and math skills
- Strong data entry skills
- Possess a pleasant telephone manner and solid communication skills
- Exceptional attention to detail including a high degree of numerical accuracy
- Intermediate skills in Microsoft Excel
- Ability to learn new computing software quickly
- Ability to work independently as well as collaboratively within a diverse team
- Professional, efficient, and proactive with time-management and organizational skills
- Flexible and adaptable; able to work in an environment of shifting priorities and pressures
- Knowledge of the insurance industry would be an asset

**Working at Peace Hills**

Along with a competitive base pay, Peace Hills understands that by reducing work-life struggles, individuals can enjoy a healthier lifestyle while improving productivity at work. A collegial work environment and a work-life balance are just two of the ways we do this.

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Work Location: In person