Inside Sales/customer Service

3 weeks ago

Richmond, Canada ADVANTAGE BOX COMPANY LIMITED Full time

**Advantage Box, based in Richmond, BC,** is a leading manufacturer and wholesaler of boxes, supplies, and equipment to the moving, restoration, and self-storage industries across Canada. Advantage Box is an exciting place to work We're fast paced, entrepreneurial, and made up of a team of people who are all pulling in the same direction.

Advantage Box is looking for an enthusiastic **Inside Sales / Customer Service **to join its growing team We’re looking for someone who has a great attitude, is a team player, and wants to work for a company that shows appreciation for hard work and rewards great results.

**POSITION OVERVIEW**:

- Title: Inside Sales / Customer Service
- Employment: Full-time
- Hours: 8:00 am - 4:30 pm
- Location: 2080 Van Dyke Place, Richmond, BC and/or work from home
- Starting salary: Starting at $25/hr, depending on qualifications

**KEY RESPONSIBILITIES**:

- Entering customer orders into the company’s computer system
- Assisting customers with order progress and order tracking
- Helping to answer customer questions regarding the company’s products
- Being a customer liaison for other departments within the company
- Taking notes of customer feedback and directing to the appropriate department

**IDEAL CANDIDATE**:

- **Experience in B2B sales or business customer support roles**:

- Experience working in the moving, restoration, or self-storage industry a plus
- A professional and friendly phone manner
- A post-second education a plus
- 2+ years of experience in a similar role in customer service
- Experience using Shopify and/or QuickBooks a plus
- Great attitude and collaboration skills
- A team player

Advantage Box offers some excellent benefits and other incentives. If this role sounds like it's a fit, then we would love to hear from you

**Job Types**: Full-time, Permanent

**Salary**: From $25.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- On-site parking
- Paid time off
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Richmond, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Inside sales: 2 years (required)

Shift availability:

- Day Shift (required)

Work Location: In person

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