Systems Administrator, HR Technology

2 weeks ago

Toronto, Canada Info-Tech Research Group Inc. - Canada Full time

Info-Tech is one of the world’s fastest-growing IT research and advisory companies, proudly serving over 30,000 IT professionals. We are looking for a strong Systems Administrator, HR Technology to join our team.

**Why join us?**

We are a growth focused, entrepreneurially spirited company that has consistently achieved YoY growth in our 25 years of operation and are especially proud of our double-digit growth in the midst of a global pandemic.

When you join Info-Tech you get access to unlimited opportunities for professional growth and development in your field of expertise or areas you are interested in. We promote learning to help you be a better professional and we will also pay for some of those certifications.

You will work in a highly collaborative team that functions efficiently even in a remote work setting. You will have flexibility to work from home, at the office (located in London / Toronto Ontario and quite fun), or in a hybrid mode.

We offer great competitive salaries, benefits plan, and RRSP matching plans.

Reporting to the Director, HR Technology, the Systems Administrator will work closely with stake holders to provide functional and technical support for the HR technology stack. This includes configuring, optimizing, and provide guidance to end-users for system functionality. This position requires strong technical, quality assurance, analytical and relationship skills.

**Duties & Responsibilities**:

- Maintain the smooth configuration, implementation, and operation of the Learning Management System (LMS) including creating course skeletons for all the learning programs, configurate all rule permissions, hierarchy, course catalogues, and set up different type of reports
- Provide oversight to instructional Learning Coordinators to upload courses and test all the programs, microlearning, LMS downloads, tools, guides, videos, etc
- Support integrations between the LMS, eCommerce, ITRG/McLean website, Salesforce, etc as required
- Consult with stakeholders to determine reporting needs and analyze system capabilities to meet those needs.
- Build complex learning activity structures including courses, curricula, learning plans, and configure eLearning content for upload.
- Work directly with internal teams and external partners to solve technical system issues and implement enhancement releases.
- Work with the users, developers, IT staff and solution integrators to test solutions. Review and evaluate test results and ensure corrections are made and re-tested as appropriate
- Manage and maintain the LMS vendor relationship

**Key Selection Criteria**:

- Minimum of 3-5 years related experience in HR Technology platforms (UltiPro Kronos Group, Blackboard, Canvas, Moodle etc.) integrating with Microsoft Tools for multiple countries.
- Demonstrated experience in requirements analysis, system design proposals, cost/benefit analysis and testing in support of solution development
- Ability to build consensus and alignment between others within the organization to accomplish organizational goals
- Ability to work independently while managing priorities and juggling multiple projects
- Exposure to SCORM, API/Web Based integration considered an asset
- Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process._

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