Avp, Merchandising Operations

3 weeks ago

Toronto, Canada Canadian Tire Corporation Full time

**What you’ll do**

The_ Associate Vice President, Merchandise Operations _collaborates closely with peers as a member of CTR’s leadership team, supporting the delivery of CTR’s Connected Retail Strategy through operational excellence. The AVP plays a crucial role in driving effective, scalable, and resilient processes and tools across key functions including Line Review Operations, Merch Systems, and our Training Center of Excellence for Merchandise & Supply Chain Learning. The AVP owns the overall strategic and capability development roadmap for Merchandise Operations, and advocates for operational sustainment of transformational initiatives that impact Merch & Store processes. The successful incumbent is a highly collaborative, process-oriented, and results oriented leader that demonstrates innovative, breakthrough thinking to achieve CTR’s ambitious growth agenda.
- Accountable for the effective running of CTR’s Merchandise Operational processes and systems, with a pulse on KPIs across financial, operational and customer metrics.
- Establish CTR’s Merchandise Operations planning and measurement framework to achieve Merch Excellence; owns delivery against our Assortment Management framework, maintains and governs operational SOPs, identifies gaps/issues/risks and champions solutions to improve/optimize operational performance.
- Manage and evolve CTR Assortment Execution (i.e. Assortment Operations, Line Review, Product Management) to effectively deliver financial KPIs and new assortment information to our Dealer partners on time and with high quality.
- Establish CTR’s Training Center of Excellence for Merchandising and Supply Chain, using modern training and learning approaches to design, implement, and evaluate education programs that support the company's goals and objectives.
- Manage and maintain CTR’s Merch Data Systems, while overseeing the planning, implementation and change management for CTR’s future roadmap (i.e. data transformation, legacy modernization).
- Deliver results and unlock team efficiency through exploration of automation and/or continues process improvement opportunities that support enhanced business outcomes.
- Oversee incident management for core merchandise processes, working closely with IT partners for the achievement of service levels and strong communication protocols.
- Support key capability projects throughout the project lifecycle, including the efficient rollout/training for end users and achievement of operational sustainment.
- Build and/or develop a high-performing team that can lead and drive outcomes.
- Foster a culture of high performance & continuous improvement, building a team that embodies our Core Values of inclusion, collaboration, results, innovation, and personal responsibility.

**What you bring**
- 8-10 years of experience in the retail industry; in merchandising, operations, or as a consumer-packaged goods vendor; ideally merchandising operations/process innovation experience
- Experience leading technology and/or automation projects; knowledgeable in agile methodology
- At least 5 years leadership/management experience with a strong propensity for team building, coaching and mentoring
- Proven ability to develop, manage and motivate a top calibre team around a compelling vision
- Highly effective relationship management skills with a track record of developing, selling and executing programs collaboratively
- Thorough understanding of the business, growth, change management, systems and process management
- Strong financial acumen, with a strategy and analytical mindset
- Superb collaboration, joint problem solving and influencing skills
- Strong track record of driving results and performance transformation
- University degree preferred

**Hybrid**

At Canadian Tire we work flexibility embracing ‘Hybrid’ whereby individuals utilize a combination of working at a CTC campus and or virtually in service of outcomes. Determined by managers, decisions around work location will be made based on business and team needs and grounded in a desire to support individual well-being and personal needs. Our goal is to empower teams and individuals to make the right decisions for them, and we expect that to look different for everyone.

LI-NV1

**About Us**

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, 1,700 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligi

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