Bilingual Business Development Manager

2 weeks ago

Ottawa, Canada Thermon Full time

**Who We Are**

Thermon Canada Inc. is a World leader in Process heating systems. We are currently experiencing rapid growth due to global expansion.

Thermon has an established record of innovation and excellence. We recognize this is only possible with the hard work and dedication of our employees. We strive to maintain a dynamic and diverse workforce.

Through our values, **Care, Commit and Collaborate**, Thermon strives to be the world leader in industrial process heating solutions by creating a culture of passionate people that are dedicated to anticipating customer needs.

**The Role**

**This role will be on a remote location: Ottawa, Ontario and into Quebec.**

**What You Will Do**

**Sales and Product Line Leadership**:

- Provide leadership to the global sales team
- Provide Product Line leadership on the priorities for new product development (NPD), engineering, research and development, and marketing
- Product business leadership in developing annual budgets, strategic initiatives, mergers and acquisitions, and expanding our global sales and manufacturing footprint

**Account Management and Development**:

- Grow engineered and standard heating product sales across commercial industries
- Develop technically feasible and cost-effective heating product solutions
- Deliver product presentations and training
- Develop and execute strategies, tactics, and plans
- Grow close working relationships within customer organizations.
- Drive sales growth to achieve sales targets
- Execute specific sales growth initiatives as determined by Senior Management
- Identify and target key decision makers to develop relationships at appropriate and varied levels across customer groups and organizations including but not limited to the following:

- End user engineers and engineering managers
- End user field level, district or regional supervisors or managers
- End user operations supervisors and managers
- Engineering consulting firms and EPCM organizations, as applicable
- Original Equipment Manufacturers (OEMs)
- Procurement staff for all of the above
- Maintain awareness of opportunities within accounts, such as capital projects or maintenance repair and operations (MRO) requirements, to identify opportunities for rail products
- Deliver and follow up on quotations to customers and potential customers
- Maintain ethical business practices
- Participate in trade shows
- Provide technical expertise to determine feasible and cost-effective solutions
- Secure orders including, definition of delivery dates and terms, terms of payment, expediting orders and communicating information to customer
- Understand and define customer requirements and expectations
- Work closely with other company departments to ensure customer requirements and expectations are fully met
- Educate customers on rail product capabilities and strengths
- Negotiate contracts
- Manage pricing and risk

**Research and Strategy**:

- Prepare detailed and timely activity plans and schedules, activity reports, "live to air" customer visit reports and CRM reports
- Investigate requirements to acquire new customers and expand existing markets
- Provide strategic advice to Senior Management on the definition and development of commercial product offerings
- Research industry trends, needs, and opportunities
- Continuously improve marketing techniques, materials, and strategy

**Education and Qualifications**

The Business Development Manager-Commercial Building Solutions requires the following combination of experience, skills and personal attributes:

- A business or engineering degree, preferably mechanical or electrical discipline, designation as a Certified Engineering Technologist
- Knowledge of railway track together with an ability to develop an appropriate understanding of electrical and heat transfer concepts
- Or, an equivalent combination of education and industry experience
- Preferably bilingual, can speak, read and write English and French

**Success Factors**
- Able to achieve results with mínimal direct supervision
- Able to effectively develop multi-level working relationships with customer organizations
- Able to prepare and deliver effective technical sales presentations
- Superior analytical problem-solving skills
- Superior verbal and written communication skills
- Superior teamwork and leadership skills

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