Assistant Manager, Premium Sales

2 weeks ago

Toronto, Canada MLSE Full time

**Company Description**
At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

Join our dynamic Ticket Sales & Service Leadership Team, where you will play a crucial role in driving the growth of our suite leases and rental businesses at Scotiabank Arena and BMO Field. As Assistant Sales Manager, you will be at the forefront of delivering on our business objectives as well as, guiding and mentoring our sales team to reach new heights of success.
- Drive a collaborative sales team, driving best-in-class results across MLSE’s sports teams.
- Support with the hiring, training, and development of a team of sales professionals.
- Provide coaching and customized mentorship to your team, including robust development plans and quarterly calibration discussions.
- Support team members throughout the sales process including client meetings and visits.
- Quarterly campaign management within Salesforce.
- Manage a suite lease and rental book of business as well as carry a new business target.
- Deliver sales updates to the sales group as well as the Sr. Leadership team.
- Brainstorm innovative new product design that pushes the boundaries of our suite rentals and lease businesses.
- Support projects related to Venue Reimagination.
- Provide outstanding service through outbound calling campaigns and client meetings.
- Develop and manage relationships with internal departments (F&B, Ticket Admin, Marketing, BI, Finance, Legal, GP, etc.).
- Participate in special projects and perform other related duties as requested.

**Qualifications**:
- Extraordinary team player and ability to thrive in a fast-paced, entrepreneurial environment where quality, innovation, and customer service are critical to organizational success.
- Previous experience in developing sales and service relationships with a history of achieving sales targets.
- Strong process orientation with the ability to gather support from peers and superiors to drive change and new programs.
- Ability to coach/lead/inspire people authentically and customized to their unique needs and perspectives.
- You are flexible with divergent thoughts and embrace team candor to create an inclusive culture and foster engagement.
- Superior oral and written storytelling and communication skills, including expertise in the interpretation and presentation of results to a wide range of audiences.
- Demonstrated creativity in problem
- solving and innovation.
- We thank all applicants for their interest, however, only those selected for an interview will be contacted._

At MLSE, we are committed to building an equitable, diverse and inclusive organization.

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