Employee Relations Consultant

4 days ago

Toronto, Canada Toronto Transit Commission Full time

**JOB INFORMATION**
**Requisition ID**: 9099
**Number of Vacancies**: 2
**Department**: Human Resources (20000040) - Employee Relations (30000062)
**Salary Information**: $101,719.80 - $127,218.00
**Pay Scale Group**: 10SA (CAN/S/J/10SA)
**Employment Type**: Regular
**Weekly Hours**: 35 **Off Days**: Saturdays & Sundays **Shift**: Day
**Posted On**: March 4, 2024
**Last Day to Apply**: March 8, 2024

The Toronto Transit Commission (TTC) is North America's third largest transit system and has been recognized as one of the top places to work in the GTA. Guided by a forward-thinking strategic plan, the TTC's vision is to be a transit system that makes Toronto proud. The TTC's recruitment efforts are directly aligned to its mission of providing "a reliable, efficient, and integrated bus, streetcar and subway system that draws its high standards of customer care from our rich traditions of safety, service and courtesy."

**Career Opportunity**:

- Provides day-to-day guidance to all levels of TTC management, staff and unionized employees on a wide variety of employment and Human Resources issues. The role oversees and resolves grievances, mediations and arbitrations; collects data to support negotiations with bargaining units; and interprets existing agreements, policies, procedures, and rules and regulations. The role also provides support on attendance related matters; and researches and prepares a variety of labour relations studies and projects as required.**What You Will Do**:

- Manage grievances, mediations and arbitrations, and provide advice to management regarding union and employee issues.
- Provide support and guidance to all levels of TTC management with regard to a wide variety of labour and employment related issues.
- Interpret collective agreements, corporate policies and procedures and arbitral jurisprudence.
- Establish a close working relationship with managers, union representatives and Human Resources Department staff to identify, develop and implement dispute resolution strategies, and develop and deliver targeted training programs.
- Identify and report on developments in labour law and their impact on the TTC.
- Provide attendance management related advice.
- Ensure work practices are following all policy and legislation requirements.
- Demonstrate behaviours that support diversity, inclusion, and a respectful work and service environment that is free from discrimination and harassment. Help to remove barriers and accommodate employees and customers (within their area of responsibility) in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies.
- Participate in the TTC customer service Ambassador Program.

**Skills**:
- Manage conflict- Provide specialized consultation- Communicate in a variety of mediums- Manage human resources**What Qualifications Do You Bring?**:

- Completion of a post-secondary college diploma or university degree in a related discipline (Industrial Relations) or a combination of education, training and experience deemed to be equivalent.
- Minimum of 2 years of related work experience in a unionized environment.
- An LL.B designation or Masters of Industrial Relations, and experience in labour and employment law are assets.
- Thorough understanding of employee and labour relations practices and principles and the collective bargaining process as well as demonstrated familiarity with, and ability to interpret, collective agreements.
- Strong negotiation, mediation and conciliation skills; well-developed problem-solving, investigative, organizational, time management, interpersonal and written and verbal communication skills.

**What We Offer**:

- Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
- A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives and making the most of the benefits of working remotely and purpose-driven in-person collaboration opportunities.
- One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
- A comprehensive package that covers health, dental, vision and more.
- Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their inter

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