Sales Representative

3 weeks ago


Edmonton, Canada Goodfellow Inc. Full time

_**About Goodfellow**_
- Over its 125-year history, Goodfellow has been a leading wholesale distributor of lumber, flooring and building materials to customers in the commercial, infrastructure and residential sectors. With over 650 associates and a distribution footprint from coast-to-coast in Canada, Goodfellow is able to meet and exceed customer’s expectations time and time again in terms of quality and delivery lead times. Goodfellow Inc. is publicly traded and its shares are listed on the TSX under “GDL”._
- **Working at Goodfellow**_
- In addition to contributing to a dynamic team, you will be joining an organization that embraces an entrepreneurial approach and is committed to being a great place to work. We have an energizing corporate culture that is constantly learning and deeply committed to the highest standards of customer service and respect. Our people are essential to this success, and we will empower you to be successful in your role._

**Job title: Territory Manager, Alberta**

**Reporting to**:Branch Manager - Edmonton

**Overview**:
**Duties**:

- Drive sales and deliver exceptional customer service to lumber dealers and retail flooring stores in the assigned territory/market within Edmonton and the surrounding regions.
- Develop strong business relationships with existing and potential customers with the goal of creating new business opportunities for Goodfellow's products and services.
- Engage with current and potential customers through a range of communication channels, including phone calls, in-person meetings, and compelling presentations.
- Craft clear and effective written proposals and quotations that effectively communicate the organization’s value proposition.
- Expedite the resolution of customer issues to ensure their ongoing loyalty.
- Collaborate with marketing, sales management, accounting, logistics, and technical service teams to align sales efforts and optimize customer engagement.
- Assess the market potential of the territory and evaluate the value of both current and prospective customers to the organization.
- Create and implement a customer value plan for existing customers that identifies their profile, share and potential value opportunities.
- Identify the unique advantages of the organization's products and services and compare them with those of competitors.
- Formulate and execute personalized sales strategies that maximize the return on time investment in the assigned territory or market.
- Provide management with comprehensive oral and written reports on customer needs, interests, challenges, competitive activities, and emerging opportunities for new products and services.
- Collaborate and participate in trade shows and conventions.
- Other duties as assigned.

**Qualifications**:

- Relevant experience in sales, customer service or related field
- Outstanding skills in customer service and issue resolution
- High level of accuracy and attention to detail
- Knowledge of **Microsoft Suite** of tools
- Experience with an **ERP system** would be an asset (i.e., EPICOR, SAP)
- Ability to multi-task, analyze, prioritize and operate with a sense of urgency and enthusiasm
- Excellent interpersonal and team skills
- This position offers an employee benefit package, including medical and dental coverage, as well as a company matched pension program._

**We thank all applicants for their expression of interest however only those selected for an interview will be contacted.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Extended health care
- Life insurance

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- Sales: 1 year (preferred)

Work Location: In person



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