Permanent Medical Office Admin Assistant
2 weeks ago
**Job Summary**
Update and maintain patients health records using an EMR system. Answer a multi-line phone system and take messages or direct the calls to the appropriate party. Schedule and coordinate appointments, perform reminder calls for patients, assist patients with re-scheduling or other scheduling issues. Greet patients at Reception and collect intake information and direct patients to Waiting Room or Diagnostic Testing Area. Answer patients queries and ensure quality customer service. Collaborate with the Doctor and Diagnostic Staff in scheduling tests and follow-up appointments. Finally scanning documments, faxing and medical transcription when needed.
**Job Type / Category**
We are a busy Cardiology Office located in downtown Hamilton Ontario, looking for a full time Medical Office Administration assistant. The office is open Monday to Friday from 8.30 - 17:00. You will support the day-to-day operations of the office by performing administrative tasks and ensuring high quality customer service for our patients.
Multitasking is a priority. You will be expected to handle sensitive medical information and situations with confidentiality. If you are able to combine exceptional communication skills, are reliable and have the ability to perform independently, we would like to meet you.
**Required Education, Skills and Qualifications**
Medical Office Administrative Assistant Diploma
1 years Administrative experience
Experience with a EMR system and MS office
Knowledge of the health care system
Familiarity with medical billing
Experience with a multi-line phone system
Customer oriented communication skills
**Company Profile**
The Cardiology Office is situated within one of Hamilton's original Victorian buildings. In addition to a Cardiology Clinic there is Cardiac Diagnostic Testing clinic which includes Electrocardiograms, Transthoracic Echocardiography, Treadmill Exercise Stress Testing, Supine Bicycle and Dobutamine Stress Echocardiography. We offer competitive hourly rates and are also within walking distance of many Hamilton Street Railway (HSR) transit lines.
**Salary**: $19.00-$24.00 per hour
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- On-site parking
Schedule:
- Day shift
Work Location: One location
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