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Business Analyst

1 month ago

Concord, Canada Yorkville University & Toronto Film School Full time

The same philosophy of personal attention that distinguishes Yorkville Education Company as a leading provider of post-secondary education also makes us an exceptional place to work. We are a modern and progressive institution that prioritizes diversity, opens doors to those often overlooked and provides pathways to successful careers.

Yorkville Education LP launched in 2004 with a simple idea: to offer people in search of a purposeful path with the flexible, rigorous and career-focused degrees they need to succeed. With campuses in Ontario, British Columbia and New Brunswick, we equip our online and on-campus graduates from both Yorkville University and Toronto Film School with the professional knowledge, skills and designations that employers seek out. Every member of our team - from the President, right on down to the newest hire - shares a passion for learning, teaching and growing, both as individuals and as a collective. While our focus remains on providing our students with transformative, accessible and flexible higher education pathways, we also nurture an inclusive, supportive and genuinely kind work environment for our employees in three provinces.

If you want to help transform the Canadian post-secondary education landscape and shine a light on academic excellence, please join us.

**Who we need**:
If you want to take on a role where in an environment that makes a profound difference on the experience of students, we would love to talk to you.

**What’s in it for you**:
We provide a transformative, accessible and flexible higher education environment, our team shares a passion for learning, teaching, and growing. We nurture an inclusive, supportive, and diverse work environment throughout our three campus locations.
- Health Benefits
- Dental Coverage
- Retirement Savings Plan
- Competitive Salary
- Fun, competitive, and challenging work environment
- Incentives and rewards
- Career growth
- Free Tuition for all Yorkville University Programs
- Employee and Family Assistance Program

**What will you do**:

- Partner and effectively communicate with business leaders and stakeholders in the determination and articulation of project requirements, scope, and vision.
- Work alongside project managers and other ITS staff in the delivery of assigned projects while adapting to competing demands, organizational changes, and new responsibilities.
- Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
- Develop acceptance test cases and perform data integrity testing and user acceptance testing.
- Translate stakeholder requirements into comprehensive user stories, process flows, functional and non-functional requirements.
- Ability to develop decision tables, use cases, process flows and maintain complete traceability from requirements to testing.
- Provide analysis and insight to better understand the impact, completeness, and priority of collected requirements.
- Have a process-oriented approach, able to assist business transformations though process mapping, analyzing, and optimizing.
- Assist project management with the preparation and presentation of project documentation, communications, and reporting.
- Lead and participate in project delivery in areas such as technology selection, project deployment, QA/testing, documentation as well as other assigned tasks.
- Able to translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to technical and project team members.
- Provide input to the continuous improvement of the project delivery process by reviewing and analyzing the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.

**What you bring**:

- Post-secondary education in the field of computer science, information technology or business administration.
- 5+ years related work experience.
- Strong understanding of project and business analysis concepts and practices.
- Experience working in a team-oriented, collaborative environment.
- Proficient in Microsoft Office, especially Microsoft Excel and Visio.
- Experience in the education industry is preferred.
- CBAP certification preferred.
- Experience with automation test script development is an asset.
- Exceptional listening, interpersonal, written, and oral communication skills.
- Strong process-oriented approach.
- Logical and efficient, with keen attention to detail.
- Highly self-motivated and directed, able to effectively prioritize and execute tasks while under time constraints.
- Strong customer service orientation.

**What does the best of all worlds mean at Yorkville Education?**
- An atmosphere that successfully blends an entrepreneurial culture with education. We value innovation and continuously look towards expanding our programming, working with the latest research, tools, and

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