IT Business Analyst
2 weeks ago
**About Us**
From sewers and watermains, to environmental, fabrication, road building and to the installation of fibre, electrical and gas lines, DEG Services, has become a vertically integrated infrastructure construction company within the Condrain Group of companies.
**Position Summary**
**Key Duties and Responsibilities**:
- Work alongside internal business counterparts to gather, define and review requirements, solution designs and user specifications
- Perform ad hoc data analysis to remove roadblocks and keep operations running smoothly
- Clearly document business processes to generate and define requirements as an active participant in both discovery and development process.
- Partner with IT counterparts to create solutions to operation problems and support new tools and processes
- Serve as a point of contact to our IT Support Analyst and our Managed IT Service Provider with regards to IT support questions by users
**Key Competencies**:
- Strong leadership and facilitation competencies to drive requirements process
- Willing to go outside of official responsibilities to support users. (e.g., fixing issues with computers, installing peripherals, etc.)
- Demonstrates advanced writing and documentation skills
- Possesses advance level problem-solving and analytical skills
- Can communicate with varying stakeholders in different situations (e.g., one-on-one interviews, formal requirements gathering sessions, etc.)
- Possesses solid influencing and negotiating skill
**Knowledge and Qualifications**:
- Possesses a university degree/college diploma in a STEM discipline and/or 3 to 5 years progressive analysis experience, with usage of a broad range of business requirement techniques in a variety of project contexts.
- Adequate Level knowledge of analysis theory, practice, and use of techniques. Able to support the IT team throughout the system delivery life cycle based on professional experience.
- Ability to deliver all requirement artifacts through all Phases of requirements delivery on all project sizes and complexity, and ability to lead requirements delivery on large program/enterprise scale initiatives.
- Demonstrates solid business knowledge of the construction industry
- SQL SERVER Databases system or equivalent knowledge
- General ERP Knowledge, Oracle NetSuite exposure considered a plus.
- Fluent in MS OFFICE 2016/365
- Must think outside the box.
**Working Conditions**
- Typical office hours: Monday to Friday - 9:00 am to 5:00 pm, sometimes requiring overtime hours.
- Moderate physical effort. Requires a moderate amount of sitting/standing/kneeling for prolonged periods of time. Manual dexterity required.
- Great environment to work in. We offer competitive remuneration and benefits.
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