Freight Forwarding Export Customer Service

6 days ago

Toronto, Canada GILLESPIE MUNRO Full time

**About us**

**Gillespie-Munro Inc**. operates offices in Montréal, Toronto, Vancouver and the U.S.A. with agents throughout the world. The company’s international operations are divided into four principal areas of activity: international freight forwarding agency, marine chartering, international projects, air freight.

We pride ourselves on developing relationships with clients that look to the long term. The same is true with our staff. Join our team of **first in class professionals** and embark on the every day journey of successfully transporting our clients’ goods on time and on budget with us We offer great working conditions, possibilities for advancement and professional development.

Our export team at our Toronto (Mississauga) office is currently looking for an **Export Customer Service Representative** to work in ocean & air freight within local markets. The incumbent is responsible for negotiating and quoting rates and related costings for submission to the client, initiating bookings (requesting and confirming) for mainly **ocean export**. This role requires the treatment of all documentation to the extent required by clients, and the processing of invoices for services rendered.

The primary **responsibilities** of this position are:

- Submit bill of lading instructions to carriers in addition to preparing, processing, verifying for accuracy and dispatching all appropriate export documents for mainly ocean freight;
- Issue and/or approve invoices for customers and carriers.

The person we are looking to hire will have the following **qualifications**:

- Excellent communication skills in English;
- Minimum of 3 years’ experience with a freight forwarder,
- Excellent computer skills (freight forwarding software)

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