Systems Administrator

1 week ago

Bradford West Gwillimbury, Canada Magna International Inc. Full time

**Job Number**: 46555
**Group**: Magna Mechatronics, Mirrors & Lighting
**Division**: Dortec - Bradford

**Job Type**: Permanent/Regular
**Location**: BRADFORD WEST GWILLIMBURY

**Group Description**

The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.

**Role Summary**:
Coordinate the technical services area directing tasks to maintain and support the company network computer resources ensuring reliability and connection as well as complete Lotus Notes administration, customer systems administration, and complete systems security.

**Key Responsibilities**:

- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue
- Prioritize and schedule problems. Escalate problem (when required) to the appropriately experienced Systems Analysts
- Record, track and document the Operation Services request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution
- Access software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution
- Identify and learn appropriate software and hardware used and supported by the organization
- Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals
- Assists in the installation, support and life cycle of servers, PCs, printers as well as phones (Landline & Mobile account management)
- Supports Time & Attendance system, phone system, camera system, SupplyWeb, & card access system at both locations.
- Develop help sheets and FAQ lists for end users
- Fully understand both your own role/responsibilities and the same for all others in the department
- Analyze, evaluate, co-ordinate, implement, manage and support the day-to-day maintenance of all IT hardware and systems as directed by your Area Leader and Senior Staff in accordance with departmental standards
- Handle the administration/setup of network accounts following departmental procedures and security protocol
- Ensure system reliability through redundancy, backups, security, anti-virus, firewall, etc.
- Responsible for documenting procedures, problems and their resolutions
- Liaise with vendors, review magazines, periodicals and attend approved seminars and conferences to maintain technological currency
- Co-ordinate the provision of network and personal computer hardware for Dortec
- Evaluate and implement new technologies to improve network response time and capacity
- Maintains safety and housekeeping at all times
- Provide support and other tasks deemed appropriate by the department manager
- Assist ERP analysts with any issues with Terminals, Shopfloor workstations etc.
- Perform other duties as required

**Key Qualifications/Requirements**:

- University Degree/College Diploma in a related computer science program with a minimum of 2 recent years of experience in a similar position
- Minimum of 4 recent years of extensive hands-on experience in a similar position
- Experience working in an automotive manufacturing environment in required
- Strong technical background with an emphasis on the administration of operating systems and networks
- Excellent knowledge of Microsoft 365
- Excellent knowledge of LAN/WAN methodologies

**Additional Information**:
Accommodations for disabilities in relation to the job selection process are available upon request.

**Awareness. Unity. Empowerment.**:

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