Rides Area Manager

6 months ago


Vaughan, Canada Schlitterbahn Waterparks and Resorts Full time

Vaughan, Ontario

**Job Category**: Ride Operations

**Req ID**19487

**Overview**:
SCOPE OF POSITION: Assist Manager with the co-ordination and operations of the Rides department to ensure we meet our guest and associate expectations in a safe and

**Responsibilities**:

- Promoting and enforcing department standards and goals
- Overseeing daily operations of assigned area while ensuring the park safety standards are upheld
- Work with supervisory team to maintain departmental consistency
- Provide training, direction and development for supervisory team
- Monitoring staffing levels for assigned area
- Develop, Execute and monitor training, motivation and performance management for assigned area
- Ensure all scheduling and labour budget for assigned area is monitored and maintained
- Assist with long term planning, budgets, coordination or ride downtime calls, coordination of audits, creation of leadership workshops, development of initiatives to improve associate performance, overseeing in-service training programs and other projects as assigned by full time management team
- Assist with additional projects as required

**Qualifications**:

- Proven leadership skills and prior work experience in a managerial/supervisor role is essential
- Able to work independently, meet deadlines and work under pressure to produce results
- Energetic, confident and professional manner
- Proven guest service skills and experience with conflict resolution
- Demonstrate exceptional leadership qualities
- Excellent communication and organizational skills
- Able to work outdoors for extended periods in varying weather conditions
- Able to work flexible hours including evenings, on weekends, holidays and weekends in
September - December



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