Sales Associate

4 weeks ago

Toronto, Canada Cellular Point Full time

**Job description**

We're currently hiring for a **Full time Sales Associate with fluency both in Chinese and English language** to join our team to work out of our store located Charles Street, Toronto

**Job Duties & Responsibilities**:

- Ability to sell wireless products and plans and best describe them to the customer
- Assess customer needs with respect to the purchase of wireless products, billing inquiries, and equipment/technical challenges
- Ability to stay current with changes in offers/promotions, new products, services and policies to maintain high level product knowledge and services
- Providing exceptional customer support to both current and prospective clients
- Handle requests, questions and any issues in a positive manner
- Process sales and enter refund of orders on a daily basis
- Receive and manage the inventory processes
- Review Sales reports on a daily basis

Any other duties as may be assigned by Management

**Technical Knowledge & Skills**:

- Product knowledge abilities
- Strong understanding of customer needs and competition
- Exceptional influencing and relationship building skills
- Strong vision and analytical skills
- Strong negotiating skills
- Team Player
- People Skills
- Ability to work in a fast paced environment
- Well-rounded and tech savvy

**Language Ability**:
**Must have good verbal communication skills both in Chinese and English language.**

**Education and Experience**:

- High School Diploma or Bachelor's Degree
- Wireless Experience shall be an asset

**Salary**: $16.55 per hour + Commissions + Bonuses and Incentives/Employee Discounts

**Job Types**: Full-time; Permanent

**Salary**: $16.55-$18.00 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Store discount

Day range:

- Monday to Friday
- Weekends as needed

Flexible Language Requirement:

- French not required

Shift:

- Day shift

Work setting:

- Department store

**Language**:

- both Chinese and English (required)

Work Location: In person

Expected start date: 2024-04-10

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