Customer Service Representative

4 weeks ago

Surrey, Canada Kirmac Collision and Autoglass Full time

Kirmac is a family owned and operated leader in the collision repair industry. Founded in 1973, Kirmac Collision & Autoglass' team members provide excellent customer service and quality repairs and turn the unfortunate situation of having an accident into a positive, lasting impression for our customers while supporting B.C Children's hospital through Kirmac Cares for Kids. Kirmac currently operates 18 locations across the Lower Mainland and Fraser Valley.

Kirmac Collision & Autoglass, family owned and operated for close to 50 years, is looking for Customer Service Reps with a business or customer service background. No previous collision experience or education is required. Estimator trainees at Kirmac are assigned to a trainer to learn and develop from.

**Why Work at Kirmac Body Shops**:

- Competitive salary
- Advancement Opportunities
- Extended health, dental and vision care
- RRSP options up to $1000 yearly after 1 year service
- Internal Training and Development Courses at the Kirmac Learning and Innovation Centre
- Kirmac Cares for Kids - Community Give Backs and continuous fundraising initiatives
- Work Anniversary Celebration Lunches
- Employee Social Events
- Employee Engagement and Recognition Contests and Awards
- Corporate Discounts Programs
- I-Car Gold Class Certified, ICBC Express Facility
- 17 locations across the Lower Mainland and Metro Vancouver

**CSR Duties**:

- Greeting and assisting customers
- Submitting ICBC rental forms
- Scheduling Appointments
- Ordering office supplies
- Closing out account folders
- Answering and directing calls
- Interacting with vendors
- Generating repair orders
- Managing/Posting invoicing and parts returns
- Reconciling repair orders
- Passion for cars
- Excellent communication skills
- Valid Driver's license
- Ability to work independently
- Strong problem solving

We seek, in all our operations to employ individuals for available positions on the basis of their qualifications, working knowledge, and competency. We have a continuing commitment to ensure that fair and equal employment opportunities are extended to all qualified persons without regard to race, colour, religion, sex, national origin, age, disability, marital status or family status.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.

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