Client Care Specialist

2 weeks ago


Burnaby, Canada Forge Integrated Health Full time

**About Forge Health**

We are a multidisciplinary clinic that offers physiotherapy, massage therapy, ICBC active rehabilitation, acupuncture ,clinical counselling, naturopathic medicine, exercise therapy, personal training and athletic conditioning. We are looking to add other similar awesome minded, driven professionals to our team.
- **Forge Health**_ is looking for an energetic, driven over-achiever to join our team of exceptionally skilled practitioners.
- **Roles and Responsibilities**_

**Administrative Support**:

- _Answer telephone inquires._
- _Book and adjust appointments for patients._
- _Collect and process payments._
- _Complete and monitor daily accounting procedures including cash out._
- _Complete end-of-day bi-weekly bank deposits._
- _Maintain, replenish, and restock supplies & inventory_

**Key Competencies**:

- _Ability to problem solve_
- _Excellent verbal and written communication skills_
- _Leadership skills_
- _Basic understanding of accounting practices_
- _Detail-oriented and outstanding organizational skills_
- _Self-motivated and driven to succeed_
- _Ability to speak Cantonese and/or Mandarin an asset_

**Skills Required**:

- _Must be comfortable using Mac operating systems especially numbers & pages_
- _Experience with the software JaneApp and Airtable is an asset_
- _Housekeeping: _
- _Disinfect and wipe down clinic hot spots_
- _Maintain clinic tidiness and organization_
- _Maintain clean linens for the clinic_

If you’ve made it this far and still feel that you would be a great addition to our team, speak fluent sarcasm can give great hi fives and are just generally awesome we would love to hear from you. Please submit a cover letter along with your resume to us

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 24 per week

**Salary**: $19.00-$20.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- On-site gym
- On-site parking
- Vision care

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

COVID-19 considerations:
Ability to commute/relocate:

- Burnaby, BC V5B 0A2: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Please list the range of hours per week you are interested in and your compensation expectations based on your prior experience

**Education**:

- Bachelor's Degree (required)

**Experience**:

- customer service: 2 years (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)

Work Location: One location



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