Bilingual Technical Services Coordinator

2 weeks ago

Blainville, Canada SPI Santé Sécurité SPI Health and Safety Full time

WHO WE ARE
With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business.
**We are people with GRIP**: Go-Getter, Renders Service, Innovative, and Passionate for succeeding.
The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components:
**Our Employees**: Offer an employee journey where people grow personally and professionally
**Our Community**: Make this world a better place
**Our Clients**: Help customers’ employees go home safely
Our employees have spoken SPI is officially certified as a GREAT PLACE TO WORK®
INTERESTING LINKS
SPI Health and Safety / Our History
Choose to make a difference
SPI Health and Safety / Careers
SPI Health and Safety / Press releases
OUR OFFER
Work for an organization with a meaningful mission, a corporate culture that is engaging and innovative, and an excellent work ethic in a highly competitive industry.
- Group RRSP (matched by the employer);
- Flexible group insurance plan;
- Summer hours throughtout the year;
- Dare to Dream program which consists of making an employee's dream come true;
- Access to a gym on the worksite;
- Reimbursement for physical activity;
- Employee discount on all our products;
- Scholarship for employee’s and their kids;
- Access to a telehealth program (100% provided by the company);
- Program offering support to employees in need (SPI Connection Committee);
- Employee Assistance Program (EAP) gives you access to professional advice in all health matters;
- Volunteer program (time paid for a cause that matters to you);
- Referral program with a $1000 bonus;
- Continuous training and career opportunities;
- A stimulating work environment filled with exciting challenges;
- And the possibility of working in an environment where YOU matter

YOUR CHALLENGES
The Technical Services Coordinator may be asked to work on the road, in a workshop, or a mix of both, and with a variable number of technicians in their team. The coordinator will have a role to play when replacing colleagues during holidays or vacations. Therefore, they will need to understand all the coordination aspects of the position.
Coordinator on the road
Plan inspection and maintenance mandates in collaboration with external customers and our certified technicians.
Coordinator in the workshop
Carry out maintenance quotations with external customers in collaboration with our technicians.
YOUR RESPONSABILITIES
Coordinator on the road
- Assist the main coordinator;
- Prepare quotes and follow up on recurring mandates;
- Manage billing to clients and complete the required documentation for mandates;
- Contact person between customer service and technician on the road across Canada;
- Plan routes and work schedules while making sure to manage unexpected events;
- Assign routes to technicians to ensure continuous and efficient services to our customers;
- Oversee inventory management and equipment transfers;
- Take charge of projects and process optimization.

Coordinator in the workshop
- Provide return authorizations to our external clients;
- Prepare quotes for equipment transiting to our fixed workshops;
- Request returns from certain service suppliers, create purchase orders, and follow up;
- Ensure daily follow-ups with external clients for approvals, follow-up dates, and delivery schedules;
- Follow up with buyers and suppliers on orders for parts and/or services;
- Keep internal software systems updated;
- Ensure coherent and smooth workshop occupation with all technicians.

SPECIFIC MEASURESS OF SUCCESS
- Satisfaction level of our external and internal clients;
- Complete mandates and maintenance assignments according to our standards and set deadlines;
- Operational optimization and process standardization.

WHAT WE ARE LOOKING FOR
- DEC/AEC or equivalent;
- 3 to 5 years of experience in a similar role;
- Bilingualism (written and spoken).

Every day, our values guide our conduct to live in a respectful, honest, transparent and fair workplace. Choose to make a difference
You want to work for a growing organization with a meaningful mission and excellent work ethic? We want to know you

  • Technical Services Coordinator

    4 weeks ago

    Blainville, Quebec, Canada SPI Health and Safety Full time

    Job Title: Technical Services CoordinatorWe are seeking a highly skilled Technical Services Coordinator to join our team at SPI Health and Safety. As a Technical Services Coordinator, you will be responsible for coordinating technical services, managing inventory, and ensuring efficient service delivery to our customers.Key Responsibilities:Coordinate...

  • Technical Support, Team Leader

    5 months ago

    Blainville, Canada SPI Santé Sécurité SPI Health and Safety Full time

    WHO WE ARE With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. **We are people with GRIP**: Go-Getter, Renders Service, Innovative, and Passionate for succeeding. The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components: **Our Employees**:...

  • Technical Services Manager

    4 weeks ago

    Blainville, Quebec, Canada Accoravillage Full time

    Job SummaryWe are seeking a highly skilled Technical Services Manager to join our team. As a key member of our operations team, you will be responsible for supervising a team of technical supervisors and technicians, focusing on managerial duties to mentor and enhance their technical abilities and work efficiency.The ideal candidate will have a strong...

  • Bilingual Customer Service Agent

    2 days ago

    Blainville, Canada SPI Santé Sécurité SPI Health and Safety Full time

    WHO WE ARE - With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. - **We are people with GRIP**: Go-Getter, Renders Service, Innovative, and Passionate for succeeding. The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components: Our Employees -‍...

  • Coordinator, technical services

    3 months ago

    Blainville, Canada SPI Health and Safety Full time

    Coordinator, technical services - Monday to Friday 8h to 5h SPI Blainville, 60 Gaston Dumoulin, Blainville, Quebec, Canada Req # Wednesday, August 28, WHO WE ARE With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. We are people with  GRIP : Go-Getter, Renders Service, Innovative,...

  • Spécialiste en Communication Bilingue

    4 weeks ago

    Blainville, Quebec, Canada Nordia Inc. Full time

    Rôle et ResponsabilitésEn tant que Spécialiste en Communication Bilingue, vous serez chargé de faciliter le quotidien des personnes ayant des déficiences verbales ou auditives en utilisant différents outils de communication adaptés.Compétences et ExigencesÊtre titulaire d'un diplôme d'études secondaires ou l'équivalent terminéBilingue – vous...

  • Spécialiste en Communication Bilingue

    4 weeks ago

    Blainville, Quebec, Canada Nordia Inc. Full time

    Rôle et ResponsabilitésEn tant que Spécialiste en Communication Bilingue, vous aiderez les personnes ayant des déficiences verbales ou auditives à communiquer avec un être cher, un fournisseur de services ou tout autre contact nécessaire. Vous utiliserez différents outils de communication adaptés pour faciliter le quotidien de ces...

  • Technical Services Specialist

    2 weeks ago

    Blainville, Quebec, Canada SPI Health and Safety Full time

    Job SummaryWe are seeking a highly skilled Technical Services Specialist to join our team at SPI Health and Safety.Key ResponsibilitiesPerform inspections and maintenance of specialized protection equipment, including fall arrest, gas detection, and respiratory protection.In-shop assess work to be done on customers' equipment, provide estimates, and complete...

  • IT Service Director

    6 days ago

    Blainville, Quebec, Canada Fix Network World Full time

    Job DescriptionJob Title: Senior IT Manager PositionLocation: CanadaWe are seeking an experienced Senior IT Manager to lead our IT team at Fix Network World. As a key member of our organization, you will be responsible for providing strategic direction and oversight of our IT operations.The ideal candidate will have a strong technical background and...

  • Project Coordinator, Estimator Work at Height

    5 months ago

    Blainville, Canada SPI Santé Sécurité SPI Health and Safety Full time

    WHO WE ARE With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. **We are people with GRIP**: Go-Getter, Renders Service, Innovative, and Passionate for succeeding. The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components: **Our Employees**:...

  • Drug Safety and Medical Information Coordinator

    5 months ago

    Blainville, Canada Duchesnay Full time

    The Drug Safety and Medical Information Coordinator supports the Drug Safety and Medical Information (DSMI) team in the performance of the daily duties related to the management of medical information inquiries, product quality complaints and adverse event reporting. The Coordinator is also expected to assist with recurring administrative activities inherent...

  • IT Service Manager

    3 weeks ago

    Blainville, Canada Fix Network World Full time

    Posting Details Job Details Description IT Service Manager Reports To: Director of IT Operations & Information Security Location: Canada The IT Service Lead is responsible for providing IT support throughout the whole organization. Leading a team of IT professionals, the position requires the maintenance of IT programs,...

  • IT Service Director

    4 days ago

    Blainville, Quebec, Canada Fix Network World Full time

    Job Description:We are seeking a highly skilled and experienced IT Service Manager to join our team at Fix Network World.The successful candidate will be responsible for leading our IT support team, ensuring that all technical issues are resolved in a timely and efficient manner. The role requires strong leadership skills, excellent communication abilities,...

  • Bilingual Disability Claims Specialist

    1 week ago

    Blainville, Quebec, Canada Royal Bank of Canada> Full time

    Job Opportunity:We are seeking a skilled Bilingual Disability Claims Analyst to join our team at Royal Bank of Canada. As a key member of our claims team, you will be responsible for assessing and managing individual disability claims, ensuring they are reviewed fairly, processed accurately, and paid on time.Your Key Responsibilities:Review and approve...

  • Spécialiste, Support Et Services Ti

    5 months ago

    Blainville, Canada IDEKA Services Conseils Full time

    DÉTAILS **Statut** : Permanent **Lieu** : Hybride (Bureau à Blainville) **Langue** : Français & Anglais **Salaire** : 45K - 65K **Descriptif du poste** Nous sommes à la recherche d'un Spécialiste, Support et services TI pour assurer le support, le maintien et l’optimisation des infrastructures informatiques de nos clients. **Principales...

  • Spécialiste, Support Et Services Ti

    5 months ago

    Blainville, Canada IDEKA Services Conseils Full time

    DÉTAILS **Statut** : Permanent **Lieu** : Hybride (Bureau à Blainville) **Langue** : Français & Anglais **Salaire** : 45K - 65K **Descriptif du poste** Nous sommes à la recherche d'un Spécialiste, Support et services TI pour assurer le support, le maintien et l’optimisation des infrastructures informatiques de nos clients. **Principales...

  • Bilingual Disability Claims Specialist

    4 weeks ago

    Blainville, Quebec, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat's the Opportunity?We offer remote work opportunities in various provinces across Canada. As a Bilingual Disability Claims Analyst, you'll assess and manage individual disability claims, ensuring they're reviewed fairly, processed accurately, and paid on time. You'll collaborate closely with your team using digital tools, all...

  • Spécialiste soutien à la communication

    3 weeks ago

    Blainville, Canada Nordia Inc. Full time

    Spécialiste soutien à la communication - Bilingue Emplacement CA-QC-Laval ID de la demande 2024-4281 Catégorie Service à la clientèle/Ventes Aperçu Chaque jour, des milliers de représentants Nordia proposent des solutions et bâtissent des liens de confiance avec les clients de nos partenaires professionnels partout au Canada. Vous avez de...

  • Customer Service Representative

    1 month ago

    Blainville, Quebec, Canada Randstad Canada Full time

    Job Title: Customer Service SpecialistAre you a customer service enthusiast looking to transition to a B2B role? Do you prefer a Monday to Friday daytime schedule? We have an exciting opportunity for a customer service specialist to join our team at a manufacturing company in Blainville.About the Role:As a customer service specialist, you will be responsible...

  • Agente à La Logistique Bilingue

    1 month ago

    Blainville, Canada RPM ECO Full time

    _**Nous recherchons une personne polyvalente, bilingue et engagée.**_ **RESPONSABILITÉS** - Effectuer la facturation client; - Supporter les opérations au niveau administratif, comptabilité et service clientèle; - Rédiger et expédier la correspondance nécessaire; - Soutenir les gestionnaires dans le processus d’approbation des factures...