Reservations Agent

7 months ago


Whistler, Canada Crystal Lodge Full time

**WHAT IT’S ALL ABOUT**

LOCAL, FUN & FRIENDLY, PROGRESSIVE, RESPECT, TEAM PLAY

We are a group of **FUN & FRIENDLY** people looking for some fresh faces to add to our Crystal Lodge family

**WHAT YOU’LL GET TO DO**
- Manage and **EXCEED** guest expectations
- Share your **KNOWLEDGE** of Whistler and its surroundings
- **SUPPORT** the wider team and enhance the overall guest experience - front desk, and sales team
- Encourage upselling when possible

**WHAT YOU BRING**
- Professionalism, passion, and a **DAZZLING** personality
- Energetic and supportive attitude toward our business, our guests, and our environment
- **PROGRESSIVE** and forward-thinking attitude - always looking for ways to improve the overall guest experience
- Open, honest, and respectful communication - an all-around **TEAM PLAYER**:

- Multi-tasking proficiency, and effortless ability to prioritize
- **PUNCTUALITY**:

- Supercomputer skills - MS Office, and property management systems
- Bilingual is a bonus

**WHAT WE OFFER**
- Staff discounts at Beacon Pub & Eatery, Table Nineteen, Nicklaus North Golf Course and other GolfBC destinations
- Annual complimentary stay at the hotel
- Familiarization tours for local activities
- Commissions incentives
- Great employee recognition programs
- Fun staff events year-round
- Flexible schedule to enjoy your favourite outdoor activities
- Extended health benefits
- Growth and training opportunities
- A dedicated and supportive management team

**Please note that this is a Part-Time position. The schedule would be 9am - 2pm approximately 2-3 days per week.**

**Job Type**: Part-time
Part-time hours: 16 per week

**Salary**: From $22.62 per hour

**Benefits**:

- Company events
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Whistler, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person


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