Client Services

2 weeks ago

Brampton, Canada Pure Lush Designs and Co Full time

**Job Summary**

Brampton’s multi award winning Luxury Wedding & Event Hub is known for its creativity, attention to detail and outstanding customer service and have designed and decorated some of GTA’s most prestigious event venues with a focus on midscale and luxury Weddings & Events. Our boutique style company is a One Stop Event Hub and offers a Private Venue, A Fresh Flower Boutique and a Luxury Décor & Design Firm offering an above average client experience.

**_We believe in People _**- Most fundamentally, people are the core of our business. Without them, we would not have a business. We hire the best and expect great accomplishments. That’s why we build our workplace on trust, respect, inclusiveness and integrity. Our people are our best assets, we encourage them to be creative, be passionate and be ready and willing to learn and be better than they were yesterday. Be yourself but always be humble.

The **Client Services & Logistics Specialist** position will develop and maintain the image and branding that is already in place and will focus on supporting the Sales Coordinators and be the Assistant to the Executive Director and office team.
- Call clients to remind them of payments/appointments etc.
- Assist the Executive Director in admin tasks, supporting her calendar
- Ensure client files have required supporting documents per company policies
- Follow up and respond to inquiries
- Manage orders for our boutique flower shop
- Generate Delivery slips and work orders for flower shop sales
- Sketch designs in preparation for event set ups
- Create Social Media Calendar Content and post on social media channels
- Maintain Branding already in place
- Ensure Warehouse is always organized and tidy
- Ensure packing lists are generated and accurate for events
- Assist with loading and unloading of items for events
- Prepare items for outgoing rentals and incoming returns
- Work as MOD for Serendipity Events (weekends, late nights until 3am)
- Collaborates with venue on set up and removal date/times.
- Open and/or close studio
- Design and create fresh flower arrangements for clients
- Greet clients upon entrance and support our brand imaging by offering a complimentary beverage upon welcome
- Set up at tradeshows and solicit for new business
- Cleaning and organizing of warehouse and office
- Works in the warehouse to ensure items are prepared for events
- Assist in the flower department when necessary
- Conduct site tours for clients
- Work as Manager on Duty for events in Banquet Hall
- Other tasks as assigned

**Requirements**:

- Mature, outgoing and bubbly personality shines here
- Not afraid of dealing with public
- Must be available to work days, evenings, weekends and holidays
- MOD Shifts can be up to 3:00am on weekends
- Previous event design skills a definite asset
- Good time management skills
- Has common sense
- Excellent creative conceptualization
- Outgoing, friendly, sense of team spirit
- Self Initiated, self directed
- Good communication
- Good command of English
- Social Media savvy
- Knowledge of excel and outlook

**Job Types**: Part-time, Permanent
Part-time hours: 28 per week

**Salary**: $17.00-$18.00 per hour

**Benefits**:

- Discounted or free food
- Flexible schedule
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Brampton, ON L6T 3T2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 2 years (required)

Work Location: One location

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