Client Navigator

3 weeks ago

Brampton, Canada Catholic Family Services of Peel-Dufferin Full time

Catholic Family Services of Peel-Dufferin (CFSPD) is a non-profit, charitable organization reflecting the values consistent with Catholic social teachings. CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its clients.

CFSPD is the lead agency to the **Safe Centre of Peel (SCoP)** - a partnership of 15 social service organizations. SCoP is a safe and welcoming space where many agencies work collaboratively and integrate services to respond to victims and survivors of violence and abuse at a single location.

Position Summary

CFSPD is currently seeking a Client Navigator who will be responsible for acting as a point of contact for program participants, potential clients and community. The Client Navigator will conduct intake and screening, provide crisis intervention, support, safety planning and advocacy to individuals, families, as well as make appropriate referrals to community services.

The Client Navigator reports to Program Supervisor. This position will be based in Brampton, Ontario.

**Responsibilities**:

- Conduct therapeutic, trauma-informed risk assessment and safety planning
- Works closely with on-site partners to ensure coordinated, responsive and timely service for clients
- Facilitates referrals to on-site and off-site partners, agency programs, other professionals, agencies, services, or community resources appropriate to clients' identified needs.
- Processes and maintains internal and external referrals; liaise with on-site and off-site partner agencies that have made referrals to SCoP and the agency.
- Provide telephone support, crisis intervention and follow-up for clients.
- Support outreach efforts as needed to promote an awareness and understanding of the programs and services provided by the agency and SCOP.
- Ensure all attempts of client contacts are documented while maintaining careful, accurate records and client case files of all relevant information.
- Create, update and maintain client enrollment information in database
- Assists in the orientation and training of new staff, students and volunteers

**Qualifications**:

- Bachelor's Degree in Social Work, Community College Diploma or related human service field and two (2) years of relevant work experience preferred.
- Excellent written and verbal communication skills
- Fluency in a second language, especially in South Asian languages is an asset.
- Commitment to intersectional feminist, anti-oppressive/anti-racist, trauma-informed service delivery approach
- Understanding of gender-based violence and its impacts at multiple levels
- Knowledge of the principles and practices of counseling, social work, and case management.
- Demonstrate positive interpersonal skills and ability to work in a team environment with co-workers, community providers and stakeholders and clients.
- Strong organizational and time management skills, ability to prioritize and meet multiple deadlines.
- Strong computer skills in Microsoft office suite.
- A satisfactory Vulnerable Sector Criminal Records check
- Willing to work within a Catholic values framework

Why Apply?

We offer a comprehensive benefits package (pension plan, extended health, dental & insurance benefits) and generous leave provisions. Our organization also provides flexibility with work hours, work life balance and free parking.
- **We thank all applicants for their interest in Catholic Family Services of Peel-Dufferin. We will only contact those selected for consideration.**_

**Job Types**: Full-time, Permanent

**Salary**: From $50,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Work Location: One location

  • Client Navigator

    2 weeks ago

    Brampton, Canada Catholic Family Services of Peel-Dufferin Full time

    Catholic Family Services of Peel-Dufferin (CFSPD) is a non-profit, charitable organization reflecting the values consistent with Catholic social teachings. CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its...

  • Client Navigator

    3 weeks ago

    Brampton, Canada Catholic Family Services of Peel-Dufferin Full time

    Catholic Family Services of Peel-Dufferin (CFSPD) is a non-profit, charitable organization reflecting the values consistent with Catholic social teachings. CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its...

  • Client Navigator

    3 weeks ago

    Brampton, Canada Catholic Family Services Peel Dufferin Full time

    Catholic Family Services of Peel-Dufferin (CFSPD) is a non-profit, charitable organization reflecting the values consistent with Catholic social teachings. CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its...

  • Client Navigator

    3 weeks ago

    Brampton, Canada Catholic Family Services Peel Dufferin Full time

    Catholic Family Services of Peel-Dufferin (CFSPD) is a non-profit, charitable organization reflecting the values consistent with Catholic social teachings. CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its...

  • Client Navigator

    1 week ago

    Brampton, Ontario, Canada Catholic Family Services of Peel-Dufferin Full time

    Catholic Family Services of Peel-Dufferin (CFSPD) is a non-profit, charitable organization reflecting the values consistent with Catholic social teachings. CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its...

  • Client Navigator

    1 week ago

    Brampton, Ontario, Canada Catholic Family Services Peel Dufferin Full time

    Catholic Family Services of Peel-Dufferin (CFSPD) is a non-profit, charitable organization reflecting the values consistent with Catholic social teachings. CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its...

  • Ncourage - Client Navigator

    3 weeks ago

    Brampton, Canada Our Place Peel Full time

    **Organization Overview** Our Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth aged 16-24 in the Region of Peel. We are a leading organization recognized in the community for our commitment to providing youth in need with a safe...

  • New! Ncourage

    2 months ago

    Brampton, Canada Our Place Peel Full time

    **Organization Overview** Our Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth aged 16-24 in the Region of Peel. We are a leading organization recognized in the community for our commitment to providing youth in need with a safe...

  • Ncourage Client Navigator

    1 month ago

    Brampton, Canada Our Place Peel Full time

    **Organization Overview** Our Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth aged 16-24 in the Region of Peel. We are a leading organization recognized in the community for our commitment to providing youth in need with a safe...

  • Ncourage Client Navigator

    2 weeks ago

    Brampton, Canada Our Place Peel Full time

    **Organization Overview** Our Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth aged 16-24 in the Region of Peel. We are a leading organization recognized in the community for our commitment to providing youth in need with a safe...

  • Client Navigator, Partner Assault Response

    4 weeks ago

    Brampton, Canada Catholic Family Services of Peel-Dufferin Full time

    **Overview**: The Partner Assault Response (PAR) program is a Domestic Violence Court initiative. Referrals to the program are received through the criminal court system, and Probation and Parole. The PAR program delivers a specialized community-based group education/counselling to clients who have been mandated by the court to attend the program in response...

  • Client Navigator, Partner Assault Response

    1 week ago

    Brampton, Ontario, Canada Catholic Family Services of Peel-Dufferin Full time

    Overview:The Partner Assault Response (PAR) program is a Domestic Violence Court initiative. Referrals to the program are received through the criminal court system, and Probation and Parole. The PAR program delivers a specialized community-based group education/counselling to clients who have been mandated by the court to attend the program in response to a...

  • Client Navigator

    2 weeks ago

    Brampton, Canada Catholic Family Services of Peel-Dufferin Full time

    Catholic Family Services of Peel-Dufferin (CFSPD) is a non-profit, charitable organization reflecting the values consistent with Catholic social teachings. CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its...

  • Mobile Client Navigator

    4 weeks ago

    Brampton, Canada Catholic Family Services of Peel-Dufferin Full time

    Catholic Family Services of Peel-Dufferin (CFSPD) is a non-profit, charitable organization reflecting the values consistent with Catholic social teachings. CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its...

  • Mobile Client Navigator

    3 days ago

    Brampton, Canada Catholic Family Services of Peel-Dufferin Full time

    Catholic Family Services of Peel-Dufferin (CFSPD) is a non-profit, charitable organization reflecting the values consistent with Catholic social teachings. CFSPD is a dynamic, growing family service agency serving all areas of Peel and Dufferin. CFSPD is committed to providing a positive work environment for its employees and excellent services to its...

  • System Navigator; New Directions Program

    4 weeks ago

    Brampton, Canada EFRY Hope and Help for Women Full time

    **EFRY Hope and Help for Women** Dedicated leader providing hope and help to women and girls at risk. EFRY Hope and Help for Women empowers women and girls through a trauma-informed, inclusive, and gender responsive lens. Our client-focused approach strengthens emotional, cultural and social well-being through prevention, support, reintegration, and...

  • Client Care Representative

    4 weeks ago

    Brampton, Canada Park Animal Hospital Full time

    We are searching for patient and attentive client care customer service representatives to join our team. You will be required to field scheme-related queries from customers, provide pre-authorization for medical treatment, and outline information regarding co-payments. You should also advise current and prospective members about the most suitable plans...

  • Client Care Representative

    1 day ago

    Brampton, Canada Park Animal Hospital Full time

    We are searching for patient and attentive client care customer service representatives to join our team. You will be required to field scheme-related queries from customers, provide pre-authorization for medical treatment, and outline information regarding co-payments. You should also advise current and prospective members about the most suitable plans...

  • Employment Lawyer Brampton

    1 week ago

    Brampton, Ontario, Canada Robertsobradovic Full time

    Join Our Team as a Skilled Employment Lawyer in Brampton: Providing Expert Legal ServicesAre you passionate about employment law and helping both employers and employees navigate through legal complexities? If so, this opportunity in Brampton is perfect for you!Experienced team of dedicated employment lawyersPersonalized attention to each clientExpertise in...

  • New Ncourage

    1 week ago

    Brampton, Ontario, Canada Our Place Peel Full time

    Organization OverviewOur Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth aged 16-24 in the Region of Peel. We are a leading organization recognized in the community for our commitment to providing youth in need with a safe environment...