Office Manager

3 weeks ago

Mississauga, Canada Always Connected Treatment Network Full time

**JOB POSTING**:
**ABA Office Manager**

**March 2023-March 2024**

**Job Status**:
We are currently hiring for:
❖ **1x Full Time Office Manager (Contract, 12 months), 35-40 hours per week. This position is considered a temporary/LOA position.**

**Location of work**:The office manager will be required to be in the center from
9:00am-4:30pm Monday-Friday. The office manager will _remain on-call remotely _on schedule updates with client and staff between 7:45-8:00am Monday-Saturday and 8:45pm-9:00pm Sunday-Friday.

**Always Connected Treatment Network (ACTN) **is an interdisciplinary therapeutic centre supporting children, youth and adults within the Peel, Halton and surrounding GTA communities.

As a centralized hub of resources, our services provide virtual and in-person support to individuals and their families through Applied Behaviour Analysis
(ABA) Therapy, Speech and Language Therapy, Occupational Therapy,
Psychological Services, Psychotherapy, Parental Support Programs and more

We are growing and we have opportunities to join our passionate team of therapists, who take a collaborative approach to therapeutic services, service navigation support, funding resources, parental coaching, training and advocacy tools through our close partnerships with various community partners and organizations.

**If you are a skilled administrator with experience working in a therapeutic, healthcare or education setting, and want to be part of a team that is dedicated to helping provide children, youth and adults with life changing behavioural needs, then Always Connected may be the opportunity you have been seeking.**

ACTN is committed to developing a team of trained and professional staff. We offer:

- Meaningful work complemented by access to developmental training and a team centred, supportive network drawn from a large clinical team.
- Individual performance management opportunities to increase staff skills and competencies, which in turn are linked to future growth opportunities and rewards
- Professional development program to offset costs of external education/certifications
- Opportunities to collaborate on site with a multidisciplinary team including Board Certified Behaviour Analysts, Psychologists,

Occupational Therapists, Speech and Language Pathologists and school professionals
- Opportunities for growth and learning within the community and developing relationships within the field at large
- Flexible work arrangements to meet professional and personal needs
- Travel and training expense support available

**Position Expectations**:

- Oversees the day-to-day connections between employees and clients, particularly scheduling and corresponding with administrative inquiries
- Ensures the stability and efficiency of the organization’s day to day functions
- Coordinate between multiple departments in order to keep the organizational services running as efficiently as possible
- Supports creation of standards and guidelines for employees and clients
- Ensures all organization is in compliance with employment standards
- Creates functional strategies and specific objectives for the sub-function and develops and/or approves policies/procedures to support the functional infrastructure
- Ambassador for people and culture within the organization; develops and executes opportunities to build team morale and client engagement
- Collaborates across different departments, partner facilities, and the wider community
- Work with a wide variety of stakeholders: therapists, clients, families, administrative staff and third party services
- Shares accountability with the Clinical Director and Clinical Supervisor on organizational goals and targets; meets administrative targets and organizational objectives
- Develops methods for enhancing customer experience and in collaboration with Clinical Supervisor, Clinical Director and/or Directors as needed
- Supports with onboarding of new team members and placement students, as needed

**Main Duties**:

- Scheduling clients and team to ensure day-to-day operations are in place
- Monitors and tracks inventory including stationary, equipment, health and safety supplies and cleaning supplies
- Monitors facility maintenance including equipment and hygiene status
- Accountable for creating an environment and culture that focuses on fulfilling the organization mission, vision and values
- Provides inspirational leadership and direction to all staff
- In depth understanding of financial, operational management and local strategic needs
- Assure company compliance with regulating bodies including employment standards and health and safety
- Develop and implement a continuous improvement culture with systems that sustain an environment of best practices, quality and cost improvement, in part through reviewing/approving all financial reports, budgets, managed care contracts and major expenditures
- Developing systems to manage staff
- Develops positive relationships with key health

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