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Service Manager

2 months ago

Nisku, Canada Backwoods Security Services Full time

Company Overview

Backwoods Energy Services is 100% Indigenous-owned and provides construction services to the oil, gas, and utility industries in north-western Alberta. We are the one of the largest Indigenous community owned companies in Alberta and focus on building lasting client relationships with a commitment to safety excellence and quality service. Our business consists of five operating divisions: Civil Works and Clearing, Environmental Services, Pipeline and Integrity Maintenance, Matting Supply and Installation and Security Services. Our mission is to drive economic opportunity by empowering Indigenous people and communities.

Role Summary

**Responsibilities**:

- Monitor and ensure fleet operations are compliant with regulations and laws.
- Ensure the fleet maintenance team is following the proper safety standards and assume ultimate accountability.
- Manage all servicing and repairs of all light fleet.
- Contribute to the estimate process as it relates to fleet repairs as required.
- Manage the preparation and maintenance of light fleet manpower schedule
- Additional and alternative duties that may be changed from time-to-time by the Employer.
- Oversee general facility needs for all locations
- Manage the execution of all Light Vehicle maintenance (Internal and External)
- Fleet Maintenance Inventory Management (All) including procurement and restocking.
- Develop strategic processes for maintenance tracking and execution.
- Develop and maintain strategic partnerships with external maintenance providers and related suppliers.
- Work with operations groups to prioritize all maintenance activities.
- Direct maintenance trades on daily work tasks and priorities
- Track light vehicle usage and update utilization information in maintenance programs.
- Work with finance for set up and maintenance of supplier accounts

**Qualifications**:

- Minimum of fifteen (15) years of experience in managing fleet and/or equipment, logistics in a commercial/industrial construction organization.
- Post-secondary training/education in Fleet Logistics or related field - an equivalent combination of technical training and/or related experience will be considered. Preference given to those with DOT or mechanical knowledge/experience.
- Experience responding to financial inquiries by gathering, interpreting, and summarizing relevant data sets to provide required resolution(s)
- SCMP, designation is considered an asset.
- Advanced understanding of business processes and objectives related to fleet and equipment from inception to end of life cycles.
- Approaches work in a collaborative manner, taking into account dependencies of components being worked on by other members.
- Advanced technical proficiency in:

- Microsoft Office Suite (including but not limited to Excel, Word, Visio, PowerPoint, as well as Outlook) - SAP

Extensive CMS experience
- Well organized and strong attention to detail
- Must be able to work in a fast-paced environment

CB

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Nisku, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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