Service Manager

6 months ago


Nisku, Canada AFD Petroleum Ltd. Full time

**Summary**:
Established in 1989, AFD Petroleum is an independent supplier of bulk fuel, lubricants, and on-site storage tanks and systems to customers across western Canada and Alaska.

The Service Manager is responsible for the fabrication and repair of all Fuel tanks and other assets at our facility in Nisku Alberta. You will lead shop staff and contractors in making a major contribution to the quality of our rental fleet of tanks and ensure the team is both safe and productive. You will also work closely with sales and branches to provide our customers with exceptional customer service.

**Duties and Responsibilities**:

- Ensure a culture of safety while aligning with corporate safety rules and regulations.
- Liaison with other departments, branches and head office on project support.
- Recruit, coach, develop and lead a team that delivers exceptional customer service.
- Ensure proper recording and completion of workorders and parts usage.
- Assist with administration and facility management.
- Assist field supervisor with issues in the field.
- Contractor responsibility, including scheduling, compliance and supervision.
- Continually assessing, developing, and implementing best practices,
- Assist in the conception, design and fabrication of new equipment or processes.
- Conduct Toolbox meetings every morning..

**Required Experience/Skills/Education**:

- 3+ years’ service dept leadership experience in an industrial or equipment rental operation.
- Administrative and financial experience involving equipment repair processes.
- Post secondary Education an asset.
- Knowledge of Microsoft systems, i.e Teams, Outlook, Excel
- Petroleum mechanic and systems knowledge an asset but not required.
- A positive, willing-to-learn attitude and good communication will go a long way

**Your Schedule**:

- Full time, 40 hours per week, Monday-Friday schedule, 8AM-5PM.
- This role is based in the office at our Nisku Branch.

**What we offer you**:

- ** Discount on fuel** - because fuel is what we do
- ** Educational assistance** - apprenticeship programs available.
- ** Paid orientation & training** - we will set you up for success.
- ** EAP program** - we care about your whole self.
- ** 40 Personal Paid Hours** - To be used for sick days, appointments etc.
- ** Boot allowance** - for shop and field staff that require steel toe boots.

**Supervisory Responsibilities**:
**Shop Staff, Third-party Contractors



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