Clerical Associate, Medicine

7 months ago

Cambridge, Canada Cambridge Memorial Hospital Full time

Overview:
Join a hospital where everyone makes a difference Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to **_creating healthier communities together_**_._ Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.
- Healthcare of Ontario Pension Plan (HOOPP)
- Group Benefits, including Health & Dental, for full time employees
- Employee & Family Assistance Program
- Career Development & Education Grant
- Wellness & Wellbeing Program
- Diversity, Equity & Inclusion Initiatives

**Job Description**:
**Salary**

$21.848 - $23.797

**Schedule**

Days, Evenings & Weekends

**Shift**

8 hrs / 12 hrs

**Expectd Number of Hours**: Approximately 36 hou-weekly ( This is not a guarantee of hours. )

**Position Summary**:
As a key member of our Registration/Admission Clerical team, the Clerical Associate’s responsibilities include, but are not limited to: registration/admission, accurately update demographic information, order entry, bookings, create patient charts, filing, bed board, patient transfer, arrange patient transport, criticall, verify and update medical insurance, collect payment for uninsured services and supplies, meet with patients or their family for preferred accommodation. The successful incumbent will have a proven track record for delivering excellent customer service and must be accountable within clinical and non-clinical teams. The Clerical Associate must maintain strict confidentiality of all patient information in accordance with the Personal Health Information Protection Act (PHIPA).

This is a position with a variety of scheduled shifts which include days, evenings, weekends, and statutory holidays. As a part time employee, you are required to be available for all shifts that you are scheduled for. The Hospital schedules based on our operational needs and this commitment is essential to the success of this position. The physical demands of the role may include but are not limited to sitting, standing, walking, pushing, pulling, lifting and bending. This position contributes to ensuring there is a safe environment for patients, staff and visitors and enhances an exceptional patient experience. Other duties as per job fact sheet.

**Skills and Qualifications**:

- Medical Office Administration Program certificate, required
- Medical Terminology Certificate required
- Minimum two years of current Patient Registration/Admissions/Discharges experience within a hospital setting is required
- One (1) year current experience in a medicine program required
- Excellent interpersonal and communication skills (both written and verbal) are essential
- Excellent Microsoft Office skills and proficiency in the use of a computer
- Experience with Meditech admissions and order entry is required
- Demonstrated organizational and record keeping skills with a focus on accuracy
- Attention to detail and proven ability to work independently as well as part of a team
- Decision-making ability, good judgment, and the ability to coordinate, prioritize and develop effective workflow methods
- Ability to prioritize in a fast paced environment with competing priorities, while demonstrating excellent customer service skills
- Demonstrated ability to attend work on a regular basis is required
- The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH._
- Cambridge Memorial Hospital is committed to providing and fostering a respectful, caring, and inclusive workplace that is free from violence and harassment. We provide reasonable accommodation during recruitment and selection to support an equitable process._
- We welcome all applicants and encourage members of equity-deserving groups, including but not limited to, Indigenous and LGBTQ2SIA+ communities, racialized groups, persons with disabilities, and women to apply. Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI)._

**_
We thank all those who apply, however only those selected for an interview will be contacted._

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