Clerical Associate, Medical Day Clinic

6 months ago

Cambridge, Canada Cambridge Memorial Hospital Full time

Overview:
Join a hospital where everyone makes a difference Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.

Our vision is to **_creating healthier communities together_**_._ Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.
- Healthcare of Ontario Pension Plan (HOOPP)
- Group Benefits, including Health & Dental, for full time employees
- Employee & Family Assistance Program
- Career Development & Education Grant
- Wellness & Wellbeing Program
- Diversity, Equity & Inclusion Initiatives

**Job Description**:
**Salary**

$25.307

**Schedule**

Monday to Friday

**Shift**

7.5 hours

**Expected Number of Hours**: 37.5 every two weeks ( not a guarantee of hours )

**Position Summary**:
As an integral member of the Medical Day Clinic team, the Clerical Associate’s responsibilities include, but are not limited to: registration of patients, entering patient demographics into Meditech, verifying and updating medical insurance benefits, directing and coordinating communication in and out of the department, processing physician orders, requesting appointments for clinics, coordinating diagnostic tests, and other appointments.

The Clerical Associate must maintain strict confidentiality of all patient information in accordance with the Personal Health Information Protection Act (PHIPA).

This is position will work days. The physical demands of the role may include but are not limited to sitting, standing, walking, pushing, pulling, lifting and bending. This position contributes to ensuring there is a safe environment for patients, staff and visitors. Other duties as assigned and as per job fact sheet.

**Skills and Qualifications**:

- Medical Office Administration program diploma required
- Medical Terminology certiciate required
- Experience preferred in a health care setting
- Computer experience required
- Recent experience with OCEAN and Meditech system modules, including Community Wide Scheduling
- Experience with order entry (Lab and DI modules) and admissions required
- Excellent interpersonal and communication skills (both written and verbal) essential
- Must be able to deal compassionately and effectively with patients and families
- Must be able to manage multiple demands in a fast paced working environment
- Self-directed and works well in a team setting
- Attention to detail is required
- Demonstrated ability to attend work on a regular basis is required
- The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH._
- Cambridge Memorial Hospital is committed to providing and fostering a respectful, caring, and inclusive workplace that is free from violence and harassment. We provide reasonable accommodation during recruitment and selection to support an equitable process._
- We welcome all applicants and encourage members of equity-deserving groups, including but not limited to, Indigenous and LGBTQ2SIA+ communities, racialized groups, persons with disabilities, and women to apply. Cambridge Memorial Hospital is an employee partner with the Canadian Centre for Diversity & Inclusion (CCDI)._

**_
We thank all those who apply, however only those selected for an interview will be contacted._

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