Client Service Controller

1 month ago

London, Canada Canada Life Assurance Company Full time

**Job Description**:
This position will require the employee to be working in the office full time, with a future opportunity to work from home 1-2 days a week once all applicable training has been completed.

Reporting to the Assistant Manager of the Service and Support Team, you will be responsible for various functions that support the Individual Life Client Services department. You will work closely with the Client Service and Policy Change Teams in various aspects as set out in the following accountabilities.

**What you will do**
- Accurately sorting mail in preparation for scanning.
- Sorting, verifying, and distributing various types of system generated reports.
- Reviewing time sensitive client and advisor communication prior to distribution.
- Verification and distribution of system generated cheques.
- Assembling Insurance Policy contracts.
- Processing returned mail.
- Ad-hoc tasks as requested

**What you will bring**
- Self-motivated with a proven sense of urgency and ability to work independently.
- Previous experience working in an environment that manages high volumes, multiple priorities and tight deadlines.
- Strong attention to detail.
- Excellent organization and time management skills.
- Team player with a positive attitude and an interest in collaborating with others.

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

**We are one of Canada's top 100 employers**
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_

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