Client Services Representative
2 weeks ago
Siskinds LLP is a leading law firm located in Southwestern Ontario. We are a team of over
240 lawyers and staff covering personal legal services, business law, personal injury law,
and class actions law as well as over 25 specialized practice areas. We help clients make
the right legal choices, manage their legal affairs, and resolve complicated matters. Our
culture and working style strive to make our clients’ experiences comfortable, reassuring,
and productive while delivering excellence in the services we provide.
Client Service Representative - Full-time
What are you looking for?
- Be part of a cohesive team that promotes collaboration and teamwork
- Work in a technologically advanced environment with exposure to many specialized- Competitive compensation and benefits
- Professional development opportunities
- Strength of a big firm with the culture of a small firm
- Subsidized downtown parking
- Working within a state-of-the-art building
Who are we looking for?
We are currently seeking a confident and amiable individual with some basic experience
working with people to assist internal colleagues and external clients with a range of
support services. The primary task within this position is to answer phone calls received by
Siskinds. This opportunity exists at our head office in London, Ontario.
We are looking for a customer service enthusiast who:
- has 1-2 years of client service (or related) experience;
- possesses strong and efficient communication skills;
- is computer literate; excellent at using the Microsoft suite and learning new
- programs;- demonstrates a high level of organization and time management abilities;
- presents a professional dress and manner;
- possesses a Secondary School Diploma.
General tasks
- answering a multi-line phone system;
- reception duties (at times): greeting clients/staff, keeping reception area tidy,
- receiving/tracking mail;- performing and documenting intake calls and conflict searches;
- assisting any and all departments with clerical duties and special projects as
- needed;- maintaining various databases.
Personal qualities are as important as professional qualifications when working with this
team. You must be a team-player, reliable, empathetic to the situations of others, and able
to maintain a positive outlook. Interacting with all levels of the firm, you possess a high level
of tact and integrity when dealing with exposure to confidential information. You have the
ability to multi-task through multiple interruptions in our fast-paced practice but maintain
self-motivation during off-peak times.
We are a truly cohesive team, and as such, being a team player as well as having a strong
technical ability and positive attitude will make you a top runner, and ideally our chosen
Our comprehensive in-house training and ongoing support is of the highest level. We offer
competitive compensation and benefits.
Siskinds is an equal opportunity employer and will work with and accommodate persons
with disabilities throughout the entire recruitment, selection, and on-boarding process. To
Tuesday, February 21, 2023.
Contact Information:
Siskinds, London Head Office
Attention: Human Resources, 275 Dundas Street, Unit 1 London Ontario N6A 3V8
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