Logistics Coordinator

3 weeks ago

Markham, Canada The Hillman Group Full time

Who We Are & What We Do

The Hillman Group services a wide variety of customers in the Automotive, Industrial, Retail and Agricultural channels. We have products in Home Depot, Lowes, Canadian Tire, Walmart and more Have you ever done any home improvement projects? If so, you likely know our products.
The Hillman Group Canada employs over 700 employees in 2 manufacturing facilities and 7 distribution facilities across Canada. We have a great group of professionals whose dedication and teamwork form the backbone of our company.

Job Summary

Serve as a logistics point of contact for domestic and international shipments and freight related requests on tracking and tracing, shipment coordination, and claims as well as supporting other logistics initiatives. Due to the nature of this role, in-person attendance is required 5 days a week.

Essential Job Functions *
- Serves as the initial contact to help resolve domestic & international inbound or outbound transportation issues, assists or initiates all expedites shipments to ensure best mode and service is achieved.
- Initiate and process freight claims for all modes and help identify root causes & lead corrective action, prepare various freight related documents (BOL’s, SLI’s, Commercial Invoices, freight invoices, etc).
- Efficiently plan, coordinate, and track shipments to ensure best transit time possible, maintaining accurate logs.
- Communicates and provides guidance on transportation and logistics processes with internal and external customers to achieve desired company results and ensure high customer satisfaction.
- Analyzes and provides reports focused on monitoring and improving cycle time in the supply chain.
- Assists with carrier management and provides input regarding carrier performance, selection, negotiations, etc., assist team members within the transportation department with various projects supporting the goals of the organization.
- Develop and provide recommendations for new methods / procedures, implementation plans, schedules and written reports for management to evaluate.
- This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

BS/BA in business administration, supply chain management or relevant field desired but not necessary, 3 plus years of experience in transportation and logistics.

Competencies - Knowledge, Skills, and Abilities
- Experience and knowledge of Microsoft Office programs needed, especially Excel along with a working knowledge of logistics software (ERP/TMS/WMS).
- Experience shipping all modes domestically and a familiarity with shipping internationally.
- Knowledge of Lean Supply Chain concepts plus distribution models.
- Takes initiative and follows through on promises; accepts responsibility for mistakes; protects confidentiality; voices disagreement with tact; accepts & implements change.
- Exhibits cooperative behavior; anticipates customer needs & initiates service in a timely manner; exceeds service expectations at all times.
- Possesses current industry & job knowledge; is organized & efficient; demonstrates effective time management & multi-tasking skills; makes decisions in a timely manner.
- 1 year with parcel shipping will be considered an asset.
- Some travel may be required for visiting carriers.

Work Environment and Physical Demands
Work Environment
**Office**: Office setting. Seldom exposed to fumes or airborne particles. Loud working environment of the shop area. Functional vision and hearing required.
Physical Demands
**Office**: Sedentary.

We are committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, we will, in consultation with the applicant, determine the nature of any accommodation that may be required.

The Hillman Group Canada ULC

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