Logistics Manager

3 weeks ago

Markham, Canada LEON CYCLE Full time

Leon Cycle is seeking a Logistics and Warehouse Manager to join our team

The Outbound Logistics
The Logistics and Warehouse Manager will be responsible for day-to-day activities of ensuring timely and accurate product deliveries to customers. They will will work with our ecommerce team, 3PL and dropship partners and carriers to successfully deliver our large array of products to our customers.

The Inbound Logistics
The Logistics and Warehouse Manager is responsible for the execution of strategic inbound flow plans including all routing of inbound product freight, customs clearance, outbound finished goods deliveries via third party common carrier, third party cross docks, back haul coordination, and intercompany shipments and product returns. This position is a support function that works closely with operations team, suppliers, and freight carriers.

Warehouse & Inventory
The Logistics and Warehouse Manager will be responsible for our warehouse and inventory across North America and will also work closely with our logistics team in China for demand planning.

**Responsibilities**:
Outbound
- Oversee daily flow of orders from 3PLs and drop ship partners to customers globally
- Build global network of parcel carriers to meet our delivery speed and accuracy goals
- Manage a network of parcel and truckload carriers to ensure timely delivery to customers
- File claims with carriers as needed and in a prompt manner
- Monitor and report on performance and financials of current and proposed logistics initiatives
- Manage carrier capacity, forecasting, budgeting and supplier performance metrics
- Assess current systems, identify risks and implement process improvements
- Continuously drive cost reductions, delivery speed, and customer satisfaction
- Partner with key stakeholders including Sales, Ecommerce, Accounting, and Customer Service teams

Inbound
- Manage the inbound loads and coordinate with production facilities for accurate arrival times
- Managing all daily dispatching duties with logistic service providers for assigned flows (Ocean, Air, or Rail)
- Responsible to manage end-to-end operational performance and improvements; act as operational liaison with external logistics partners and Leon Cycle stakeholders
- Carrier Contract negotiations and compliance
- Monitor Developments and New Technologies in Supply Chain Logistics
- Process set-up and documentation, with focus on continuous process improvement (internally with Leon Cycle, but also towards logistics service providers)
- Resolving customer issues aligned with any service failures that arise
- Coordinate with the Leon Cycle business development teams to ensure capacity based on the forecast
- Contribute to projects optimizing inbound flows and aiming to improve the Logistics/SC network
- Control operations cost and identify/drive cost saving opportunities

Warehouse & Inventory
- Maintain accurate inventory counts of all warehouses
- Do Quarterly counts at each Warehouse

Experience and Skills
- 3-5+ years of experience managing parcel and truck transportation across multiple distribution centers and drop shippers within North America
- Demonstrated mastery of high-volume domestic & international parcel carriers
- Bachelor's degree or equivalent in logistics or business administration and at least 2 years' experience in related field preferably in a rapid growth start up company
- For Outbound: FTL/LTL experience (creating packing list/commercial documents)
- Experience with Ecommerce platforms
- Strong Excel and Office 365 skills
- Excited by continuous improvement and is process-oriented
- Possess excellent communication, problem-solving, and interpersonal skills
- Knowledge of North American transportation law, import & export, customs and other regulations
- Collaborative and willing to work cross-functionally to share ideas and develop solutions to create the best possible customer experience at the lowest cost
- Extremely organized with the ability to effectively manage daily operations and lead several initiatives in a fast-paced environment
- Self-motivated with a strong sense of urgency, ownership and accountability

Why work at Leon Cycle
- Great Benefit program from the date of hire
- Be part of a growing team throughout Canada & US
- Other employee perks and fun things as we continue to grow

About Leon Cycle

LEON CYCLE is the retail arm of the LEISGER Cycle Group, manufacturers of premium electric bikes under the brand names NCM and LEISGER, and of electric bike components under Das-Kit and Bionx. The LEISGER Cycle Group set up its online retail in 2014 in Germany; the company is fast growing in market share and expanded throughout Europe, Australia, and New Zealand Now, and most recently in US and Canada.
- Seniority Level

Associate
- Industry
- Sporting Goods
- Consumer Goods
- Retail
- Employment Type

Full-time
- Job Functions
- Supply Chain
- Distribution

**Job Types**: Full-time, Permanent

Pay: $80,000.00-$100,000.00 per

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