Store Technical Service Representative

2 weeks ago


Waterloo, Canada Best Buy Full time

Are you passionate about working with people and technology? We are hiring immediately for a Store Technical Service Representative, which we call an In Store Service Agent 1. In this role, you will provide technical support to customers by understanding their needs and creating solutions.

Join us and grow your career with our retail team as a Store Technical Service Representative.

What you’ll do as a Store Technical Service Representative:
- Create an amazing customer experience- Assist customers with computer setup, diagnostics, and repairs- Share your passion for tech and your product knowledge

What we’re looking for:
- Enthusiasm to support and assist our customers- 6+ months’ experience in a similar role- Flexibility to adapt to dynamic situations in a fast-paced environment- A commitment to maintaining a safe and fun working environment- Excellent communication skills

Why you’ll love it here:
- Flexible schedules as per business needs- Employee discounts on awesome tech- Competitive compensation and benefits- An inclusive, fun, and supportive team who you will quickly call friends- Training programs to build new and transferable skills and achieve certifications

Join our amazing team

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (In Store Service Agent 2/3, Team Lead).

Whatever the role, we strive to give our people the necessary tools and training to make a difference.

580 King Street North, Bldg. B, Waterloo, ON N2L 6L3



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