Part-time Customer Assistant

4 months ago


Kitchener, Canada Tepperman's Full time

YOU WILL NEVER GET BORED AT TEPPERMAN'S

We are a dynamic, high-energy retailer that is currently in its 3rd generation of family ownership. We sell furniture, mattresses, appliances, electronics, and home accents to a diverse customer base in Southwestern Ontario. It is a unique and highly personal business - family-owned and not part of a nationwide chain.
We encourage long term staff relationships by providing fulfilling opportunities in a casual, balanced and respectful work environment.

Why Choose Us?

We believe in creating lasting relationships with our employees, built on our core values of Trust, Respect, Family, Teamwork, Passion and Innovation. And our employees would agree, having selected us as a Great Place to Work through the annual survey measuring Employee attitudes at Tepperman’s.

**Here’s a look at what makes us A Great Place to Work**:
90% Agreed “This is a physically safe place to work”
88% Agreed “People here are treated fairly regardless of their gender.”
92% Agreed “People here are treated fairly regardless of their sexual orientation”.
84% Agreed “I feel good about the way Tepperman’s contributes to environmental sustainability.”
81% Agreed “My manager is approachable, easy to talk with.”

Join Our Team Today

Why work at Teppermans?
- Attractive benefits package
- Professional development opportunities
- Generous employee pricing and discounts
- Paid vacation, holidays, and more
- Company-matched pension plan

OUR CULTURE

Tepperman’s is a business built on the same foundation as a strong family - loyalty, respect, accountability, and integrity. We work hard to build a brand people can trust and rely on for all of their home furnishing needs.

We draw from nearly 100 years of our rich heritage, to create new ways to meet the ever-changing needs of our employees and customers.

WHO WE'RE LOOKING FOR
- Someone who is friendly and courteous, with exceptional personalized customer service skills.
- Someone to ensure that all point of sale and payment processes are handled accurately and effectively.
- Someone to safeguard our cash on hand.
- An active participant for our sales process.
- Someone to promote and sell the Tepperman's payment protection products and services.
- A keen eye who can identify customer related problems and recommend business process improvements.
- Someone who can handle incoming customer calls in a fast, efficient and professional manner - ensuring that they are directed to the appropriate person or department successfully.

WHAT YOU'LL NEED TO SUCCEED
- Experience consistently achieving company and personal goals.
- Strong customer service and communication skills.
- Demonstrated problem solving abilities.
- Exceptional organizational skills.
- An aptitude for selling.
- Be available for full retail rotation hours, including day-time, evening, and weekend shifts as well as peak periods such as March Anniversary and Boxing Week.

We are an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Please advise us, if you require an accommodation, and we will work with you to meet your needs.



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