Part-time Server

6 months ago


Kitchener, Canada Waterloo Brewing Full time

**WANT TO BE A PART OF AN AMAZING COMPANY FOCUSED ON QUALITY BEER?**

Everybody has a part to play in making our award-winning beer.

We believe in teamwork, superior quality, respect for each other, and supporting our local community.

And you’ll be surprised what we make here.... From our own Waterloo craft beers (Landshark, Laker, Ciders) to the exciting beverages we make for other organizations, our world-class facility is passionate about our growing business

If you're passionate and enthusiastic then we are the right place for you.

“HOP” on to our growing team

We don't just brew beer...We brew memories

We are looking for **Part-time Servers** to join our growing organization and support our Taphouse team

**Position Summary**:
Under the direction of the Taphouse Supervisor, this person provides fantastic service of food and beverages to our Taphouse guests and is responsible for ensuring that a high level of customer service, great energy and professionalism is maintained.

**Accountabilities**:

- Performing Daily tasks such as preparation, cleaning, stocking, and serving.
- Taking beverage and food orders.
- Working as a team with Taphouse staff to provide a positive guest experience
- Following AGCO and Smart Serve guidelines.
- Maintaining a high level of cleanliness in the dining area.
- Responding to guests’ inquiries and concerns.
- Acquiring knowledge of menu items, and features.
- Ensuring proper FIFO rotation of beverages.
- Using POS system, and card terminal for ordering and payment transactions.
- Answering phones
- Ensuring excellent and appealing food and beverage quality and appearance before leaving the kitchen or bar.

**Skills for Success**:

- Exceptional customer service.
- Able to keep pace within a fast-paced environment.
- Comfortable with change and an ability to remain flexible.
- Proven ability to work cohesively in a team.
- Strong communication skills.

**Qualifications and Experience**:

- Smart serve certified
- 2-years experience in a similar position preferred
- Reliable, courteous, and displays the values of Waterloo Brewing
- Flexible to work a variety of shifts

**Job Types**: Part-time, Permanent
Part-time hours: 20 per week

**Salary**: From $15.50 per hour

**Benefits**:

- Discounted or free food
- Employee assistance program
- On-site parking
- Store discount

Schedule:

- 4 hour shift
- 8 hour shift
- Weekends as needed

Supplemental pay types:

- Tips

COVID-19 considerations:
We continue to follow public health guidelines with Covid, including safe hygiene practices, and the availability of masks.

Application question(s):

- Please outline your your preferred availability (days & hours).

**Experience**:

- serving: 2 years (required)

Licence/Certification:

- Smart Serve, SIR or equivalent (required)

Work Location: In person


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