Customer Service Adviser
3 weeks ago
Education: Secondary (high) school graduation certificate
- Experience: 2 years to less than 3 years
**Tasks**:
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
- Answer clients' inquiries and provide information
- Consult with clients after sale to provide ongoing support
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
**Personal suitability**:
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Reliability
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
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