Customer Service Representative

4 weeks ago

North York, Canada Alarm Guard Security Services Inc. Full time

Alarm Guard has been helping protect thousands of families since 2003. We are a well-respected company with the support of the most trusted name in North America - ADT Security. Our goal is to provide customers, with a premiere service experience from start to finish. From our honest and friendly representatives to our licensed and trained technicians we commit to doing our best to make sure customers are taken care of - above and beyond.

Join Alarm Guard Security, the local trusted security alarm provider in North York, Toronto. We offer promotional Smart Home protection systems and Telus Telecommunication solutions at no cost to selected clients. We are seeking highly motivated and passionate individuals to join our dynamic Sales & Marketing team.

**What you will do**:

- Travel across different locations in Toronto and Ontario with a company-provided vehicle.
- Communicate the value of safety and security to customers.
- Review customer requirements and provide consultative solutions.
- Advise and recommend home automation and protection needs.
- Stay knowledgeable about products and services.
- Identify customer needs and execute effective strategies.
- Build positive relationships with colleagues.

**Compensation**
- Initially compensation will be based on performance in the Field and determined by the number of sales closed by your Team Leader.
- After your first 10-12 sales within a 30 - 60 days time period, you will be eligible for BONUSES and the positions of Field Manager (no driver's license needed) or Manager (G2/G driver's license preferred): Yearly package ranging between $50k-$60k /year (base pay + commissions) once you are promoted to these roles

**Requirements during training**:

- Available Monday to Friday from 12:00 PM-8:00 PM. (Full-Time Position)
- An individual with a strong passion for sales. (Future Entrepreneur)
- A natural ability to communicate confidently.
- Highly skilled in utilizing company-issued iPhones, iPads, and CRM systems to effectively manage and record daily sales activities.
- Possesses outstanding interpersonal abilities and excels in providing exceptional customer service.

**Benefits**:

- Extensive training and career growth opportunities.
- Travel opportunities.
- Tools for success: iPad, Business cards, AG Branded clothing, ID badge, Salesforce CRM.
- Uncapped bonuses and incentives.
- Fun and lively work culture with office facilities.

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