Inbound Customer Service

4 weeks ago


North Bay, Canada Zedd Customer Solutions Full time

**You must be able to train and work in North Bay**

We are looking for highly motivated and enthusiastic problem solvers with a passion for delivering a great customer experience.

**ESSENTIAL FUNCTIONS**:

- Provide exceptional customer service and maintain excellent quality.
- Accurately input, retrieve and access information from a computer system.
- Resolve customer concerns immediately, effectively and displays professionalism
- Quickly and correctly answer product questions. Have a full knowledge of features and benefits of products and services. Seeks to stay informed of program changes.
- **Must be willing and able to work flexible hours between 830am to 8pm Monday to Friday and between 10am to 6pm Saturday and Sunday.**:

- **Able to work 40-44 hrs. a week.**

**WE ARE PROUD OF OUR EMPLOYEES AND SUPPORT THEM BY OFFERING**:

- **Train in our North Bay Centre work from home available after training**:

- Excellent bonuses that all employees can earn
- Company paid training
- Discounted monthly bus pass

**Job Types**: Full-time, Fixed term contract
Contract length: 6 months

**Salary**: $15.50-$16.85 per hour

**Benefits**:

- Casual dress
- Commuter benefits
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- North Bay, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location

Application deadline: 2023-04-07
Expected start date: 2023-04-10



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