IT Administrator

**Job Title**

IT Administrator

**Reports to**

General Manager

**Vinylbilt Windows & Doors**

A Canadian owned and operated company with a legacy dating back to 1974, Vinylbilt has successfully grown into one of Canada's leading vinyl window manufacturers. Our dedication to always being on the leading edge of design innovation, manufacturing excellence and most importantly customer service, this has been the company focus throughout the years.

**Position Overview**:
Reporting to the General Manager, the IT Administrator will be responsible for monitoring the success of the department and provide technical support, software development, maintenance and IT administration. The IT Administrator will also be responsible for assessing both the internal and external client needs and designing, implementing, maintaining and improving technological solutions and systems through critical thinking and statistical analysis.

**Duties and Responsibilities**:

- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
- Operate master consoles to monitor the performance of computer systems and networks and to co-ordinate access and use of computer networks
- Provide problem-solving services to network users
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Install, maintain, troubleshoot and upgrade Web-server hardware and software
- Set up local area networks and connections to the Internet
- Implement network traffic and security monitoring software, and optimize server performance
- Perform Web-server backup and recovery operations
- Administer VOIP telephone system
- Repairs equipment as necessary and identifies computer or network equipment shortages and makes recommendations for replacement
- Documents and maintains IT inventory
- Provides orientation and guidance to users on how to operate new software, computer equipment and mobile devices
- Organizes and schedules upgrades and maintenance without deterring others from completing their work

**Skills and Qualifications**
- Diploma in IT related studies with at least three years of experience in:

- server hardware and configuration, Microsoft Windows Server 2012/2016/2019, active directory administration (GPOs, understanding of replication, etc.)
- Demonstrated ability to work independently and as part of a team.
- Experience or working knowledge of:

- MS Exchange
- MS IIS 7.5 and 8.5
- Office 365
- VMware ESXi/VSphere
- Hyper-V
- System Centre Configuration Manager
- Enterprise Storage Systems
- CommVault Simpana or similar Enterprise Backup/Recovery Systems
- CPU, memory, disk space allocation - ability ensure optimum performance & availability for Windows servers, workstations, and beyond.
- TCP/IP, HTTP, and routing protocols. Ability to configure, manage, and troubleshoot network infrastructure including firewalls, VPN connections and protocols like PPTP, L2TP, and IPsec.
- Ability to troubleshoot & manage databases (MySQL, MSSQL, PostgreSQL, Azure SQL Database) and ensure high availability, reliability, and security of data.
- Experience in managing MS Active Directory Users & Groups, including access control & authentication.
- Experience in Azure compute & networking services like Virtual Machines, DNS, and VPN configuration.
- Excellent communication skills (written and oral) and the ability to build good rapport with customers.
- Results-driven with strong analytical and problem-solving skills.
- Detail-oriented and accurate.
- Adaptable to changing work priorities.
- Available to work after-hours during maintenance windows and when emergency support is needed.

Willing to travel (approximately 10%) and able to safely lift up to 20

**Benefits**:

- Dental care
- Paid time off
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- system administration: 1 year (preferred)

Ability to Commute:

- Concord, ON L4K 5A8 (required)

Ability to Relocate:

- Concord, ON L4K 5A8: Relocate before starting work (preferred)

Work Location: In person