Warranty Superintendent

5 months ago

Edmonton, Canada Daytona Homes Full time

**About Us**:
Daytona Homes has been a leader in the home building industry since 1993. We are dedicated to providing superior crafted homes and exceptional customer service across western Canada as we continue to grow into the future. Daytona Homes offers opportunities for both personal and professional growth, excellent earning potential and, most importantly - having fun. We want to give our customers the best home buying experience possible and that starts with the best employees. We can’t wait to work with you

**How We Work for You**
- Competitive wages
- Health and dental benefits immediately upon hire
- Employee Assistance Program
- Inclusive work environment
- Volunteer opportunities
- Employee pricing for Daytona home purchases
- Tuition support
- RRSP Matching

**Responsibilities**
- Supporting both Daytona and City Homes, the Warranty Superintendent is responsible for fostering repeat and referral customers through timely completion and quality workmanship of warranty deficiencies._
- Demonstrate a professional appearance and attitude when working with trades/supplier partners and homeowners
- Coordinator trades days directly with homeowners and partners, ensuring seamless communication.
- Tackle basic carpentry tasks, demonstrating your hands-on skills and dedication to quality work.
- Lead in primary and anniversary visit, addressing deficiencies and assisting trades in completing repairs.
- Maintain the appearance of showhomes, utilizing your time effectively between appointments.
- Share your technical experiences with construction team, identifying and rectifying deficiencies before they become issues.
- Handle emergency warranty work, directing sub-trades to ensure timely resolutions and satisfaction
- Adhere to and enforce the company’s safety policies and procedures
- Maintain positive relationships with trade partners
- Create, manage and close work orders in assigned areas
- Manage the emergency on-call phone 1 week at a time in rotation with other staff throughout the year
- Other duties and responsibilities assigned

**Requirements**:

- Experience in a service, warranty, or construction role
- Ability to read blueprints
- Ability to work occasional evenings
- Exceptional verbal and written communication skills
- Strong time management, organization and planning skills;
- Ability to work independently with little supervision. Self motivated and reliable.
- Ability to get along with various personality types and play an active role in the team
- Basic computer skills, including Microsoft Outlook, Excel and Word
- Valid drivers’ license
- Comfortable using basic hand tool and power tools
- Maintain a professional appearance

**Education**:

- Bachelors degree in a construction management field or related (asset, not required)
- Associate Construction Certificate (asset, not required)
- WHMIS 2015 (required, will be provided if applicant does not have)
- Emergency First Aid (required, will be provided if applicant does not have)

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed

Application question(s):

- Do you have a valid driver's license?

**Experience**:

- construction: 1 year (required)

Ability to Commute:

- Edmonton, AB (required)

Work Location: In person

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