Training Specialist

1 week ago

Toronto, Canada Environics Analytics Full time

**ROLE OBJECTIVE**:
Reporting to the Senior Director of Training and Content, the Training Specialist is responsible for developing and conducting training activities for all Environics Analytics (EA) data products and software tools. The Training Specialist will also contribute to developing on-demand materials in an engaging way that will increase client retention of information and encourage the use of our data and tools.

**SPECIFIC RESPONSIBILITIES AND DUTIES**:
To effectively fulfill the responsibilities of this position, the employee must be able to do the following:

- Conduct training activities, including collaborating with other Training Specialists to update training programs and ensure alignment with business objectives
- Track and report on training activities; utilize technology to improve both productivity of the team and the engagement of users
- Contribute to the design of instructional materials used in the EA learning environment following departmental guidelines; consider the merit of alternate instructional delivery methods
- Utilize industry-recognized techniques for the delivery of training

**QUALIFICATIONS AND REQUIRED SKILLS**:

- **Education - **Post-secondary degree in Geography or a related field.
- **Experience** - 1 - 3 years of experience, preferably in a related business; experience in instructional design, education, or adult learning preferred.
- **Technical Skills - **Expertise in Microsoft suite; knowledge of and experience with learning management systems and video recording software preferred.
- **Analytical Skills** - Effectively researches and synthesizes complex or diverse information.
- **Judgment** - Displays willingness to make timely decisions, including appropriate people in the decision-making process, and exhibits sound and accurate judgment; supports and explains reasoning for decisions.
- **Planning/Organizing** - Prioritizes and plans work activities effectively. Organizes or schedules other people.
- **Teamwork** - Balances team and individual responsibilities; exhibits objectivity and openness to others' views, giving and welcoming feedback. Puts team success above own interests and demonstrates the ability to build morale and group commitments to goals and objectives. Supports everyone's efforts to succeed.
- **Innovation** - Displays original thinking and creativity and meets challenges with resourcefulness. Generates suggestions for improving work. Presents ideas and information in a manner that gets others' agreement.
- **Communication Skills** - Able to communicate ideas and expectations. Effectively listens for understanding and asks questions for clarification. Presents ideas effectively in both verbal and written form.
- **Interpersonal Skills** - Approachable and easy to talk to. Relates well to all kinds of people in the organization. Able to effectively build rapport with others. Uses diplomacy and tact. Maintains composure and shows an ability to resolve conflicts and gain agreement.
- **Presentation Skills** - Able to create and deliver informative, compelling presentations that capture and keep the audience’s attention. Uses a strong voice, consistent eye contact, and a confident presence. Observes the reactions of the audience and adjusts tone, pace, style, and content to address any issues.

**ABOUT ENVIRONICS ANALYTICS**
- Environics Analytics (EA) is a marketing services company specializing in geodemographic-based segmentation, site evaluation modelling, and custom analytics.
- At EA, you will solve meaningful and challenging tasks with a friendly team of the most brilliant minds. We hire personality, not just a pair of hands. Here you're free to express your unique qualities and explore different domains and technologies that interest you.

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