Customer Service Representative Grand Park Part Time

7 months ago

Mississauga, Canada Staples Canada Full time

: 1251586

**Position Summary**:
Highly focused on sales generation of merchandise/services within the Service Centre and Copy Centre while demonstrating a high degree of customer awareness and ensuring exceptional customer satisfaction with an accurate, expedient return/exchange/purchase process. Responsible for knowing and understanding the operations of the Copy Centre. Demonstrates a high degree of customer awareness while accurately and expediently processing customers at the checkout. Responsible for processing all general purchases with a focus on generating add-on sales.

**Primary Responsibilities**:

- Ensures exceptional customer satisfaction with accuracy and professionalism while processing purchases and customer orders.
- Takes opportunities for add-on sales to customer.
- Assists in the resolution of customer complaints, returns and exchanges.
- Responds to and directs where necessary, customer inquiries related to copy and technology services.
- Answers telephones and qualifies and directs customers as required.
- Responsible to take and make copy orders accurately.
- Follows all correct cash register operations, as well as maintaining SKU integrity when entering services into the register.
- Maintains loss prevention and privacy standards by completing appropriate paperwork when presented with refunds or exchanges for data products.
- Accepts proper forms of prescribed tender.
- Properly secures company funds and physical inventory at all cash stations.
- Ensures accuracy of customer orders by spot checking throughout processing.
- Completes and balances all daily cash register paperwork and obtains verification.
- Follows proper customer order procedures including special and pre-paid orders, ensuring order forms are completed and priced correctly.
- Stocks and maintains front-end racks/shelves and merchandise areas as assigned.
- Monitors stock levels of front end paper, supplies, register rolls, shopping bags, etc.
- Accountable for signing in/out and logging in/out of own till when required.
- Has a complete understanding of all company policies and procedures relevant to this position, as outlined in the training checklist.
- Maintains general cleanliness of all workstations, lunchroom and washrooms as assigned, according to company standards.
- Identifies and communicates suggestions for improvements in all areas of business.
- Checks all sources of communication for information (white boards, bulletin boards, portal, etc).
- Associate is expected to maintain a safe working environment and follow all company protocols for safety and is required to report any unsafe working conditions to a manager.
- As per policy, required to have personal parcels (bags, totes, backpacks, purses, etc.) checked by a manager prior to leaving the store premises.

**Basic**:

- Ability to resolve customer concerns in a diplomatic manner.
- Ability to engage customers in a friendly and professional manner.
- Capacity to communicate with customers effectively using a variety of mediums.
- Ability to plan, organize and prioritize efficiently while working in both the Service Desk and Copy Centre areas to effectively serve our customers.
- Ability to work effectively with ongoing distractions is necessary.
- Can engage appropriately and work as part of a team.
- Capacity to work independently and seek out assistance as required.

**Preferred**:
**Experience**:

- Three months to one year of previously related experience is preferred.

**Education**:

- Working towards or successful completion of high school is preferred.

**Additional Information**:

- Conditions of the work environment are such that minor stress or physical discomfort may occur.
- You are required to stand in a stationary position for periods of time generally not exceeding two consecutive hours. This would occur while working a cash register.
- You will be exposed to moderately disagreeable levels of noise generated by the copy equipment.

**Job** Retail Locations

**Location(s)** CA-ON-Mississauga

**Schedule** Part-time

**Employment Statement

  • Customer Service Representative

    7 months ago

    Mississauga, Canada Indigo Park Canada Inc Full time

    We are currently seeking a part time Overnight Customer Service Representative for our Pearson Airport location. The CSR supports the efforts to consistently surpass our customer and client expectations by providing a superior customer service experience. They will assist customers with the processing and payment of their parking and any additional services...

  • Csr (Customer Service Representative)

    7 months ago

    Mississauga, Canada Indigo Park Canada Inc Full time

    We are currently seeking a part time Overnight Customer Service Representative for our Pearson Airport location. The CSR supports the efforts to consistently surpass our customer and client expectations by providing a superior customer service experience. They will assist customers with the processing and payment of their parking and any additional services...

  • Customer Service Representative

    2 weeks ago

    Mississauga, Canada Indigo Park Canada Inc Full time

    We are currently seeking a Customer Service Representative for our Pearson Airport location. The CSR supports the efforts to consistently surpass our customer and client expectations by providing a superior customer service experience. They will assist customers with the processing and payment of their parking and any additional services they may have...

  • Customer Service Representative

    7 months ago

    Mississauga, Canada Indigo Park Canada Inc Full time

    We are currently seeking a Customer Service Representative for our Pearson Airport location. The CSR supports the efforts to consistently surpass our customer and client expectations by providing a superior customer service experience. They will assist customers with the processing and payment of their parking and any additional services they may have...

  • Part-time Customer Service Representative

    1 month ago

    Mississauga, Canada Self Stor (Cowie Capital Partners Inc.) Full time

    **Are you looking to be part of a growing dynamic team?** Self Stor is a GTA-based self storage provider founded in 1996. The **Part Time** Customer Service Representative is responsible for assisting customers on the weekends. The regular shift hours are **Saturday 9am to 5pm **and **Sunday 11am to 4pm**. **Position details**: - Renting storage space...

  • Parking Enforcement Officer

    6 months ago

    Mississauga, Canada Indigo Park Canada Inc Full time

    We are currently seeking a part-time Parking Enforcement Officer to join our Toronto team. The patroller’s primary responsibility is to ensure that parkers comply with lot parking rules and issue citations for violations. Depending on the rules enforced per lot, patrollers will also serve as the face of the company as they are the first point of contact...

  • Csr (Customer Service Representative)

    6 months ago

    Mississauga, Canada Indigo Park Canada Inc Full time

    We are currently seeking a Customer Service Representative for our Pearson Airport location. The CSR supports the efforts to consistently surpass our customer and client expectations by providing a superior customer service experience. They will assist customers with the processing and payment of their parking and any additional services they may have...

  • Guest Service Representative

    7 months ago

    Mississauga, Canada Erin Park Lexus Toyota Full time

    **Consider a career in Retail Automotive as a Guest Service Representative** Erin Park Lexus Toyota is a family run automotive dealership and we are dedicated to providing our guests with experiences that will not only meet, but exceed all of their expectations. At Erin Park, we create Smiles for our Guest and Team Members. We are actively seeking talented...

  • Part-time Sales

    6 months ago

    Mississauga, Canada Park'N Fly Full time

    Park’N Fly is Canada’s leading airport parking provider offering a unique package of timesaving conveniences for all types of travelers. The part-time Sales & Marketing Customer Service Associate position will interest anyone looking for a flexible part-time position within the travel industry. This role is instrumental in responding to customer...

  • Service Representative, Part-time

    4 months ago

    Mississauga, Canada Catholic Cemeteries & Funeral Services - Archdiocese of Toronto Full time

    Catholic Cemeteries & Funeral Services - Archdiocese of Toronto (CCFS) is hiring a **Part-Time Service Representative** at Assumption Catholic Cemetery, located in Mississauga, Ontario. This position is scheduled from 10:00am to 4:00pm every Sunday and Statutory Holidays. Some availability during weekdays and Saturdays is also required throughout the year...

  • Customer Service Representative- Part Time Contract

    4 months ago

    Mississauga, Canada Calea Ltd. Full time

    **Caring for Life. Make a difference. Be the difference.** Calea is Canada’s leader in the provision of products and services that safely and reliably support community-based infusion therapy, advanced wound care, and the need for general medical supplies. We are a community partner and licensed Pharmacy, providing expert solutions and support resources...

  • Part-time Sales Representative

    7 months ago

    Mississauga, Canada Edmundson Tranpsortation Services Inc. Full time

    _**Part-Time Sales Representative - Edmundson Transportation Services**_ **About Us**: Established in 1977, Edmundson Transport is an asset-based flatbed trucking company focused on providing excellent and reliable service. We are based out of Meadowvale, Mississauga and have clients across Ontario, Quebec, and the US. We are currently seeking a dynamic...

  • Customer Service Representative

    7 months ago

    Mississauga, Canada Wasteco Full time

    Wasteco is a leading high impact Canadian owned company with strong entrepreneurial roots that is committed to providing solid waste and recycling solutions for industrial, commercial and institutional (ICI) customers coast-to-coast in Canada. You have waste, we have solutions. We work with you to find the best solutions for your needs using the latest...

  • Full-time Customer Service Representative

    6 months ago

    Mississauga, Canada Dr Green Services Full time

    _Customer Service Representative _ **About the Role**: Dr. Green Services is a premier lawn care maintenance company, servicing the GTA for over 35 years. We specialize in fertilization, aeration services, well as, weed and insect control. We are currently hiring for our customer care team and are looking for qualified applicants interested in full-time...

  • Certification Services Representative, Mississauga

    7 months ago

    Mississauga, Canada Certification Services Representative Full time

    **Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...

  • Certification Services Representative, Vaughan

    7 months ago

    Mississauga, Canada Certification Services Representative Full time

    **Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...

  • Parts Counter

    4 weeks ago

    Mississauga, Canada Service Door Industries Full time

    **Parts/Service Counter Customer Service Representative (CSR)** **Hours: 8:00 am to 4:30 pm Monday to Friday** **Location: Mississauga** SDI is a progressive industrial overhead door manufacturer looking for an Inside Sales Representative for our Parts Counter. In this position, you will be the primary contact for customers as they place parts orders,...

  • Customer Service Representative

    6 months ago

    Mississauga, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Customer Service Representative

    6 months ago

    Mississauga, Canada Calea Ltd. Full time

    Calea is Canada’s leader in the provision of products and services that safely and reliably support community-based infusion therapy, advanced wound care, and the need for general medical supplies. We are a community partner and licensed Pharmacy, providing expert solutions and support resources to healthcare professionals, hospitals, patients and their...

  • Csr (Customer Service Representative)

    7 months ago

    Mississauga, Canada Sensors & Software Full time

    We are looking for a Customer Service Representative to work as part of our team delivering a high level of inside sales/customer service and responsiveness to our full range of customers. The role is located in our head office in Mississauga, supporting our Sensors & Software and Radiodetection customers. Responsibilities include, but are not limited...