Customer Service Representative

4 months ago

Mississauga, Canada Calea Ltd. Full time

Calea is Canada’s leader in the provision of products and services that safely and reliably support community-based infusion therapy, advanced wound care, and the need for general medical supplies.

We are a community partner and licensed Pharmacy, providing expert solutions and support resources to healthcare professionals, hospitals, patients and their caregivers, and home care programs across the country. Calea supports patient care provided by several of Ontario’s largest Local Health Integration Networks’ (LHINs) Home and Community Care services. Our customers also include Regional Health Authorities.

Our people, experience, systems, and facilities make us a trusted partner in delivering innovative, cost-effective, patient-focused care that preserves independence and enhances quality of life. With over 280 employees and pharmacy locations in four provinces, Calea is committed to continually advancing the delivery of safe, high-quality community care.

If you are looking to work for a growing, global corporation that is focused on making meaningful improvements in the safety, affordability, and availability of the care medical professionals provide to their patients, then you should consider Calea & Fresenius Kabi Canada. We are an employer that works to build great leaders, teams and businesses. We know our employees are key to everything we accomplish, so we give them the freedom and resources to reach their potential and the opportunity to work with managers who care about their professional development.

**We are currently seeking a contract, part-time Customer Service Representative for approximately 12-months to work at our Mississauga location - 2785 Skymark Avenue.**

**SCHEDULE**:

- ** 3 days/week: Monday/Thursday/Friday - shift rotation after training period: 8am-4pm, 9am-5pm, 12pm-8pm, 1pm-9pm**:

- ** Weekend rotation approximately every 6 weeks**

The Customer Service Representative is responsible for the coordination of Services for IV Therapy, Medical Supply, and Enteral Nutrition clients; and to coordinate timely delivery to patients and assist with resolving product and servicing issues. The incumbent must be flexible and adaptable to changes of responsibility reflective of the business needs and work well in a team environment. Excellent communication skills are essential, as the incumbent will be talking to Doctors, Nurses and Home Care workers. The incumbent must demonstrate high integrity and good judgment; always ensuring high service quality while working without direct supervision.

**RESPONSIBILITIES**
- Coordination of services for IV and TPN Therapy, Medical Supply and Enteral Nutrition clients
- Coordinates and prioritizes medical and I.V. supply orders by date and time for homecare patients
- Assists with resolving product, and service issues.
- Ensure accuracy and quality is maintained and work in compliance with Calea Standards

**QUALIFICATIONS**
- College diploma in a related medical discipline as asset, or work related experience.
- Minimum one year customer service experience in a medical environment.
- Pharmacy Assistant diploma/experience preferred
- Knowledge of medical terminology
- Strong English communication skills, both written and verbal
- Excellent organizational, interpersonal and telephone skills
- Able to multi-task and prioritize
- Flexible and adaptable to meet the requirements of our evolving business needs
- Calea is responsible for ensuring we can provide critical and lifesaving medical products and services to vulnerable members of our communities. We are committed to fostering a caring culture, a safe environment, and a healthy workplace for all employees. Everyone must follow safe work practices and comply with our health and safety policies._
- The company is committed to meeting the accessibility needs of people with disabilities. Calea is dedicated to breaking down barriers to accessibility, preventing new barriers from arising and to meet the accessibility requirements prescribed by the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any time please contact us._

  • Certification Services Representative, Vaughan

    5 months ago

    Mississauga, Canada Certification Services Representative Full time

    **Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...

  • Certification Services Representative, Mississauga

    5 months ago

    Mississauga, Canada Certification Services Representative Full time

    **Your expertise shapes our business** At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit...

  • Dispatcher/customer Service Representative

    1 month ago

    Mississauga, Canada Toronto Appliances Service Ltd. Full time

    *Job Summary* As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by providing exceptional service and support. You will be the primary point of contact for customers, handling inquiries, resolving issues, and coordinating with internal teams to meet customer needs. *Responsibilities* - Utilize knowledge of...

  • Customer Service Representative

    1 week ago

    Mississauga, Ontario, Canada Randstad Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and experienced customer service representative to join our team in Mississauga. As a customer service representative, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.About the...

  • Customer Service Representative

    1 week ago

    Mississauga, Ontario, Canada Randstad Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and experienced customer service representative to join our team in Mississauga. As a customer service representative, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.About the...

  • Customer Service Representative

    5 months ago

    Mississauga, Canada People Corporation Full time

    We are seeking a Customer Service Representative to join our BPA team in Mississauga. A Customer Service Representative acts as an interface between customers and the company by attending to their queries and handling complaints. A customer service representative is expected to provide superior customer service. He or she works as a member of the Customer...

  • Customer Service Representative

    4 days ago

    Mississauga, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a skilled Customer Service Representative to join our team at beBee Professionals in Mississauga. As a Customer Service Representative, you will be responsible for taking customer orders, preparing food items, and providing excellent customer service at our food counter.Key Responsibilities:Take customer orders efficiently and...

  • Customer Service Representative

    4 months ago

    Mississauga, Canada Fine Sight Solutions Inc. Full time

    Our office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...

  • Customer Service Representative

    1 month ago

    Mississauga, Ontario, Canada Closet Factory - Toronto Central Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeCloset Factory - Toronto Central is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.This is a fantastic opportunity to work in a fast-paced office environment where no two days are the same. As a Customer...

  • Customer Service Representative

    1 month ago

    Mississauga, Ontario, Canada Closet Factory - Toronto Central Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeCloset Factory - Toronto Central is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.This is a fantastic opportunity to work in a fast-paced office environment where no two days are the same. As a Customer...

  • Customer Service Representative

    5 months ago

    Mississauga, Canada Fine Sight Solutions Inc. Full time

    Our office is actively searching for a Customer Service professional to join our team. The Customer Service Representative will be responsible for directly communicating with prospective customers regularly. They will provide product/service information, fulfill order requests, resolve any emerging problems, and act as a liaison on behalf of our client with...

  • Customer Service Representative

    2 days ago

    Mississauga, Ontario, Canada FIL Delivery Inc. Full time

    Job Title: Customer Service RepresentativeFIL Delivery Inc. is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their inquiries and concerns in a timely and professional manner.Key...

  • Customer Service Representative

    5 months ago

    Mississauga, Canada Beneco Packaging Full time

    Customer Service Representative Job Responsibilities:Serves customers by providing product and service information; resolving product and service problems.Customer Service Representative Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services.Opens customer accounts by...

  • Customer Service Representative

    1 month ago

    Mississauga, Ontario, Canada FIL Delivery Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at FIL Delivery Inc.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, resolving their inquiries and complaints in a timely and professional...

  • Customer Service Representative

    1 month ago

    Mississauga, Ontario, Canada FIL Delivery Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at FIL Delivery Inc.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, resolving their inquiries and complaints in a timely and professional...

  • Customer Service Representative

    4 months ago

    Mississauga, Canada Barnes & Aidi Full time

    THIS IS NOT A REMOTE POSITION. We are looking for Customer Service Representatives to join our team. This role would be suitable for someone who has previously worked in a team environment. However, no experience is required as training will be provided. Full-time: Monday to Saturday (12:15 p.m. - 8:30 p.m.) Entry-Level Position Training Provided As a...

  • Customer Service Representative

    7 days ago

    Mississauga, Ontario, Canada FIL Delivery Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at FIL Delivery Inc.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, resolving their inquiries and complaints in a timely and professional...

  • Customer Service Representative

    7 days ago

    Mississauga, Ontario, Canada FIL Delivery Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at FIL Delivery Inc.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, resolving their inquiries and complaints in a timely and professional...

  • Customer Service Representative

    5 months ago

    Mississauga, Canada Calea Ltd. Full time

    **Advancing Patient Care.** Calea is Canada’s leader in the provision of products and services that safely and reliably support community-based infusion therapy, advanced wound care, and the need for general medical supplies. We are a community partner and licensed Pharmacy, providing expert solutions and support resources to healthcare professionals,...

  • Customer Service Representative

    5 months ago

    Mississauga, Canada Barnes & Aidi Full time

    **THIS IS NOT A REMOTE POSITION.** We are a customer care company looking for a Customer Service Representative to join our team. This role would be suitable for someone who has previously worked in a team environment. However, no experience is required as training will be provided. Full-Time Position: Monday - Saturday/12:15 p.m.8:30 p.m. Full Training...